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In 2020 and again in 2021, UMC Physicians has received the 1st place ranking as “One of the Best Companies to Work for in Texas®” by the Best Companies Group.

Summary
Title: Clinic Phlebotomy Technician
Clinic: UMC Family on 98th and Frankford

Description
We are seeking a full-time Clinic Phlebotomy Technician with a passion for others to join our outstanding healthcare team at UMC Physicians. If you are an ambitious and energetic person who enjoys a fast-paced environment and an opportunity to make an impact on the lives of others, you have come to the right place. We offer positions and growth opportunities to help you get to where you want to go.

Preferred Characteristics:

• Goal oriented
• Professional demeanor and appearance
• Servant’s heart
• Punctual and dependable
• Works with a sense of urgency

Our Mission: To improve the quality of life for our community by providing the best patient experience for every patient.

Our Vision: To be the best place to work and the best place to receive healthcare.

Benefits: UMC Physicians offers a comprehensive benefits package to eligible full-time employees. Benefits include:

• Paid Time Off
• Sick Pay
• Medical, Dental and Vision Insurance
• Employer Paid Group Life and Voluntary Life Insurance
• Short Term Disability Insurance
• Long Term Disability (after 2 years of employment)
• Critical Illness, Accident and Cancer Insurance
• Health Care and Dependent Care Spending Accounts
• 401K Retirement Plan with Company Match
• Employee Assistance Program

Note: Some benefits require an employee contribution to participate.

Essential Job Functions

The Clinic Phlebotomy Technician collects specimens from patients, which may include blood, urine and any material for biological and chemical analysis. Perform only such tasks for the laboratory that do not require licensure but may require certification. May also be required to help lab and/or clinic management staff in additional duties for the lab/clinic to function efficiently and provide care for patients and staff. May also be required to assist in scheduling, ordering supplies, inventory control, training, and other duties to assist department management.

Responsibilities
Individual is expected to meet the following standard requirements:

• Good knowledge of test menu and ability to manage requisitions/orders.
• Is familiar with the basic functions of the clinical laboratory including its

methods, procedures, practices, and terminology.

• Active participation in safety awareness and compliance through monitors

and/or tours.

• Active participation in performance improvement monitors and surveys in the

Phlebotomy Section

Skills/Abilities/Knowledge
Individual is expected to meet the following standards with regards to the Laboratory Information System:

• Utilize the computer system skillfully, responsibly, and resourcefully.

Possesses the skills to perform basic functions related to test requesting. Possesses the skills to alter test requests and associated billing.

• Be familiar with computer downtime and recovery procedure.
• Demonstrate ability to perform basic functions in an electronic medical record
• Possesses the skills to perform basic functions related to patient

demographics, data access, pending work, printing of labels, and reports.

Individual is expected to meet the following standards in regard to Phlebotomy specimens and/or orders:

• Be familiar with the basic tests, test codes, and types of tubes these tests are

collected in, and familiar with which department performs these tests.

• Address STAT and TIMED laboratory requests in a timely and courteous

manner.

• Use correct procedure to accurately identify patients, label specimens and/or

orders and verify there is adequate sample for testing ordered.

• Notify the floors/clinics on specimens and/or orders needing recollection due

to clotting, hemolysis, or incorrect sample collected.

• Understands procedure for receiving specimens and/or orders as well as

what
to do when no orders are in the computer.

• Understands the procedure for handling "body fluids".

Individual is expected to meet the following standards in regard to organization and initiative:

• Performs an equitable share of the daily workload.
• Continuously assesses and prioritizes the workload. Handles interruptions

well.

• Capable of multi-tasking successfully.
• Capable of synchronizing duties with other personnel/locations to maintain a

continuous work flow within the section.

• Completes work in a timely fashion.
• Leaves workstation/area clean and stocked. Assist with sample preparation

and shipping. Submits Unusual Occurrence reports.

Individual must meet the following standards with regards to training,
education and communication:

• Can professionally communicate with non-laboratory personnel regarding

missing or incorrect specimens and/or orders, mislabels, missing orders, and
duplicate orders.

• Attend and participate in one on ones, huddles, and clinic meetings
• Completes annual competency testing and exams.

Individual who have met the appropriate career level standards, may also perform the following duties:

• Helps resolve daily technical issues and concerns.
• Assists in service-recovery processes for all Phlebotomy-related issues.
• Participates and assists in teaching and training of new employees and

students. Help monitor and evaluate completeness of training for all new
Phlebotomy staff. Directs and monitors annual competency testing and
exams completion for the team.

• Helps manage monthly schedule, on-call coverage, and any daily re-

assignments due to absences. Assumes tasks and responsibilities of
phlebotomy operations in the absence of Phlebotomy Supervisor.

• Helps monitor that all daily QC is performed and documented.
• Helps monitor attendance and tardiness. Resolve daily issues and concerns.
• Conducts one on ones, huddles, and bi-monthly Phlebotomy Section (and

Departmental Updates) meetings.

Education and Experience

• High School Diploma or Equivalent
• Completion of a phlebotomy program

Preferred Qualifications:

• Department of Transportation urine and Breath Alcohol Test certification preferred but not required. Training for certification can be provided.

Physical Capabilities
May demand continuous standing and walking. The work may also demand frequent sitting, reaching, and may include bending and kneeling. May also be required to carry items over 50 pounds. Near visual acuity is required as well as testing for visual color discrimination. Must be able to communicate verbally. The hours of duty may be irregular to accommodate departmental requirements for patient care.

Environmental / Working Conditions
The work is of High Risk for exposure to biological and chemical hazards.

Interaction with Other Departments and Other Relationships
The work involves daily interaction with clinic staff, patients, and employers.

Limitations and disclaimer: The above job description is meant to describe the general nature of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
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