Principal Community Relations Officer (PRCO)

About the job

The Sierra Group (TSG) is hiring a Principal Community Relations Officer (PRCO) who is ready to step into a full-time position on a major rail construction project in Los Angeles County.

Primary Purpose

The PRCO serves as the positive link between Metro, the community, and various stakeholders to create trust and an enduring relationship for Metro; conducts the more complex staff work in connection with community outreach, preparation, and dissemination of informational materials, training, mitigation, and rapid response resolution. Skills and abilities include working effectively with a diverse set of elected officials, community groups, stakeholders, residents, and businesses; managing a community relations program, addressing multiple issues and situational demands; and working collaboratively as part of a project team.

A. Duties include but are not limited to:
1) Provides high-level liaison work between external stakeholders, such as elected officials, businesses, and community and special interest groups regarding the project
2) Plans and implements, or attends publicity efforts, strategies, and outreach programs to define community needs, obtain their input, gain their support, and promote the Project
3) Meets and confers with METRO staff, external stakeholders, and project contractors to resolve conflicting or divergent opinions and to reach mutually acceptable solutions
4) Research incidents, complaints, and concerns, including difficult and sensitive problems, and interfaces with contractors and management to resolve issues
5) Recommends strategies to promote METRO′s strategic goals and objectives
6) Prepares and makes presentations to management, public officials, community groups, schools, and other stakeholders
7) Provides support to project management and the department, and inter-department management in Board presentations, community outreach, and in coordinating construction activities and mitigations
8) Provides input in creating useful communication tools and methods
9) Develops content for collateral material to educate the public on construction activities
10) Keeps the community and elected officials informed of construction impacts related to construction projects
11) Remains up to date on current and proposed activities and programs, and applicable regulations by attending Board, project, and community meetings
12) Prepares correspondence, reports, newsletter, and talking materials, as requested, by management or public officials
13) Plans and conducts safety education outreach before and during construction projects
14) Coordinates and conducts tours of the Project

B. Minimum Qualifications:

Education

A Bachelor’s Degree in Political Science, Public Relations, Public Administration, or Business
Administration fields are recommended. A valid California driver's license or reliable transportation is required.

Experience
Five years of relevant experience performing community relations work. Experience in the East San Fernando Valley communities in Los Angeles County is desirable. Bilingual in English and Spanish (spoken and written). Evening and weekend work may be required, due to participation in community meetings and events. Bilingual in English and Spanish (spoken and written).

Salary: $70/hour

Recruitment and Selection

Apply by January 19, 2023. Position open until filled. Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills, and abilities.

The Sierra Group (TSG) Public Relations, an industry leader for over 30 years, provides community public outreach and engagement services for public and private sector clients. We develop communications strategies and public outreach and engagement solutions that produce public awareness, understanding, partnerships, and community benefit and support for infrastructure improvements in housing, parks and open space, transportation, water, power, energy, and the environment.

Job Type: Full-time

Pay: $70.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Los Angeles, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Community Relations: 5 years (Required)
• Supervising: 5 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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