Are you ready to take the lead in digital process automation and enterprise application integration in a young, innovative company that is active worldwide in an exciting, growing industry? Then you might be interested to join our international team of business minded, technology oriented professionals!

Introduction

Miraclon (www.miraclon.com) is a leading provider of printing products for the packaging sector with headquarters in Zaventem, Belgium and about 430 employees worldwide. We sell flexographic imaging equipment, printing plates, consumables and related services, which enable graphic customization of a wide variety of packaging materials. Miraclon has R&D centers in Vancouver (Canada), Minneapolis (USA), and Petah Tikva (Israel), two manufacturing sites in Yamanashi (Japan) and Oklahoma (USA), and regional offices in Asia, Europe, and the Americas. Miraclon is a former division of The Eastman Kodak Company and was purchased by Montagu Private Equity in 2019.

Position description

Miraclon is focused on automating and integrating business processes & data across IT applications to realize internal efficiencies on an enterprise level and drive sustainable profitable growth. We are currently looking for a motivated professional to join our global IT team and take the lead in delivering fit‑for‑purpose Process Automation and Application Integration solutions & services to the business. This position is based in Oakdale (MN), USA and reports to the Process Improvement Director. The successful candidate will play an essential role in the further simplification and improvement of our end-to-end processes, and will work closely together with different business functions, IT application owners, as well as external vendors.

Amongst other tasks, you will:

• Facilitate the gathering and documentation of functional requirements together with business process owners and subject matter experts;
• Analyze and challenge current processes; identify opportunities to simplify and streamline before automating;
• Ensure that IT solutions are in line with our reference architecture as well as security guidelines;
• Coordinate the full software development lifecycle, from analysis to development & testing until go-live and aftercare;
• Write clear and well-structured system specifications for new solutions or change requests, and work with external software vendors/developers to deliver these efficiently and effectively, with high quality;
• Provide second line support for the solutions in scope, through our IT incident management process and tool;
• Report bugs to the respective software vendors and follow through until resolution;
• Prepare and deliver training sessions to subject matter experts for new solutions or releases.

Education requirements:

• A university degree in Information Technology, Business Economics, or similar through experience;
• Fluent in English; other languages are a plus.

Experience requirements:

• Hands-on experience with enterprise application integration and digital process automation, preferably in an international distribution or manufacturing environment;
• Knowledge of business analysis methodologies and tools;
• Experience with developing workflows;
• Knowledge of API based integration frameworks;
• Experience with relevant Microsoft technology (i.e. Power Automate, Power Apps, Logic Apps, Azure Integration Services, Azure DevOps);
• Experience with Robotic Process Automation tools;
• Knowledge of the Agile software development life cycle (SDLC) methodology;
• Experience working with offshore/nearshore vendors;
• Experience with coordinating smaller IT projects.

Personality requirements:

• Customer focused, enthusiastic and professional;
• Excellent communication skills;
• Eager to learn;
• Flexibility to work and travel in an international context;
• Multi-cultural awareness;
• An interest in new technologies and innovation;
• A strong belief that there is always a better way!