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Processor Job at First United Bank

First United Bank Lubbock, TX 79490

First United Bank is accepting applications for an Item Processor in our Operations Center.


Essential Job Duties and Responsibilities:

  • Processes documents or paperwork requiring a thorough knowledge of procedures in support of bank operations
  • Ensures transactions are classified and recorded according to established procedures
  • Balances and repairs POD, merchant, and consumer capture transactions; creates corrections when transactions are out of balance; and analyzes bank accounting transactions for completeness and accuracy
  • Communicates with branches via message system on beginning of day confirmations, rescans needed, out of balance conditions, missing tickets, incorrect tickets, and end of day confirmations
  • Performs routine clerical duties requiring exercise of judgment and a detailed knowledge of departmental procedures
  • Import and export files from endpoints for processing
  • Performs end of day balancing and processing to ensure balance-run totals match daily uploads
  • Performs routine maintenance of imaging systems according to vendor recommendations ensuring readable encoding and endorsements
  • Coordinates the development and implementation of new procedures, processes and image system releases with other functional areas as required during
  • Supports daily technical issues with the image capture system through timely resolution of problems to ensure the integrity and confidentiality of images of customers’ transactions
  • Communicates with technical support to troubleshoot software/hardware problems
  • Participates in job specific training, various bank training programs, and complies with BSA, AML and all bank policies and procedures as required


Minimum Qualifications:

  • A self-starting team player with high school diploma or GED
  • Ability to maintain high level of confidentiality is required
  • Computer proficiency and familiarity with Microsoft programs
  • Strong written and oral communication skills are necessary
  • Must be comfortable working in a fast-paced environment with handling frequent interruptions and little to no supervision


First United Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.




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