Convergint is looking for a full-time, results-driven, and innovative Global Product Manager to join our IT Product Management team. In this role, you own the roadmap of features and capabilities for our sales tools including sales pipeline tracking, project and service quoting, and sales commissions. You will collaborate closely with a diverse and distributed team across the business and globe, including sales executives and business development managers, account managers, IT business analysts, software developers, testers, and other functions to help understand the challenges and opportunities for our business and help drive the next generation of our applications.

*Must reside within 1 hour from Schaumburg, IL office.*

Who You Are

You have a passion for aligning people, process, and technology to drive digital transformation in an organization. You understand the sales process and challenges that come along with it. You thrive on identifying customer and user challenges and creating solutions. You are a strong team player with the ability to work in a rapidly changing interdisciplinary environment.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customers' best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What You’ll Do

• Own the roadmap of new features and improvements for Convergint's global sales productivity tools including opportunity tracking, quoting, and sales commissions
• Continuously analyze user and customer workflows to identify efficiency and improvement opportunities, feature needs, and enhancements
• Survey competitors and the competitive product landscape to identify best-in-class capabilities and ways to differentiate Convergint's applications and exceed competitors’ capabilities
• Assess existing and future acquisitions for best practices and needs in sales-related areas, including opportunity tracking, quoting, and sales commissions
• Understand and contribute to the development of Convergint's business strategy and roadmap for new customer offerings and solutions to anticipate sales product needs
• Work with business leadership to identify the business value and development costs of changes and translate this information into a prioritized, integrated roadmap including new features, bug fixes, technical/architectural improvements, and experience improvements (including build versus buy recommendations where applicable)
• Communicate the product roadmap and business impact (i.e., cost versus benefit) to business stakeholders and leaders
• Collaborate closely with business analysts, designers, and developers to convert the roadmap into an actionable execution plan
• Lead across products and business units to help ensure smooth execution and timely, high-quality delivery of products
• Partner with the change management, sales, global account, and field operations teams to drive the global adoption of our sales products, including adoption by existing and new acquisitions
• Define and monitor usage KPIs/metrics and user feedback to continuously drive user experience improvements, adoption, and business value

What You’ll Need

• Firsthand experience working on or with sales teams and tools
• Experience understanding market needs, product priorities, and ecosystem capabilities
• Analytical problem-solving skills, ability to simplify complex problems, and ability to prioritize based on trade-offs
• Ability to drive roadmap and projects autonomously
• Aptitude for monitoring and managing risks and shifting priorities that can occur in an evolving environment
• Empathy and affinity toward customers/users and commitment to understanding their challenges
• Understanding of agile methodology and working with engineering teams to deliver products
• Ability to identify and decompose customer problems, use cases and business needs into actionable stories and track them to delivery
• Strong written and verbal communication skills; ability to present to both internal and external audiences
• Comfort working with global stakeholders and global delivery teams
• Strong leadership skills, including the ability to influence cross-functional teams via diplomacy and tact
• Natural tendency to be positive, creative, curious and learn quickly

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

• Company Holidays and Paid Time Off
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan
• Corporate Social Responsibility Day
• And much more…

Requirements:

*Must reside within 1 hour from Schaumburg, IL office.*

Education: Bachelor’s Degree or equivalent experience required

Minimum Experience:

• 3+ years product management, product development, or other demonstrable experience
• Proficient use of Microsoft Outlook, Excel, Word, and PowerPoint skills

Preferred Experience (but not required):

• Experience in services or systems integration such as: electronic security, fire alarm & life safety, building automation, and/or healthcare systems
• Experience implementing CRM, CPQ solutions, and similar sales solutions
• Experience working on multi-phase global implementations
• Profession certification in technical, software, or digital product management

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Employment is contingent upon successful completion of background investigation and pre-employment drug screen.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)