JOB PURPOSE

The Product Operations Coordinator will be responsible for ensuring the successful prioritization and delivery of the Product Portfolio through collaboration with Product Management, Product Design, Product Marketing, Engineering & Operations teams, and reporting through work management tools.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support ongoing product development, working closely with members of our Product Management and Design, Directors of Engineering and Operations teams
• Work with the Product Strategy team within product management, design, marketing, operation, and engeineering
• Develop and drive intake and prioritization process for major projects
• Empower the organization to efficiently make decisions through operational data, trending analysis, and accurate project plans involving cross-functional stakeholders to drive on-time delivery of products
• Manage resources efficiently and ensure work is assigned effectively
• Support process design and improvement that result in accelerated and predictable product releases
• Manage the organization OKR process and ensure objectives align to business objectives
• Measure the performance of the organization and ensure continuous improvement
• Deliver dynamic and valuable reporting for major product initiatives
• Develop an onboarding program or other forms of training, coaching on advanced discovery techniques, tool selection, creating and sharing relevant examples, and otherwise diving into complex areas to help other product managers and product teams.
• Be a resource to the product teams for things like best practices and coaching on especially difficult problems in discovery.

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JOB REQUIREMENTS

• Bachelor’s degree or related experience
• 1-3 years of experience within product led organization using standard tooling for product development lifecycle
• Familiarity with product life cycle
• Certified scrum product, preferred
• Pragmatic marketing preferred
• Experience in Jira, AHA tools, and Asana

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent organizational and time management skills
• Ability to multitask and prioritize.
• Self-starter with strong problem-solving skills

**MAY PERFORM OTHER DUTIES AS ASSIGNED**

WORK ENVIRONMENT

Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL EFFORT

Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds.

SCHEDULING

• This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. – 5:00 p.m. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods.

TRAVEL

Local travel is required. Out of state travel is limited but may be required for special training/conferences.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

EEOC/ADA STATEMENT:

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Atlanta, GA 30350: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Product development: 1 year (Preferred)
• Jira: 1 year (Preferred)

License/Certification:

• Certified Scrum Master (Preferred)

Work Location: One location

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