SIGN ON BONUS- $2,000

This position is responsible for providing high quality technical and customer support for our grape and berry harvesters. Duties will will be performed either at our location, other Oxbo locations or at the customer's site.

This position offers the opportunity to work collaboratively with many departments and interact in a meaningful way with our customers. There is potential for future growth if successful.

Responsibilities will include (but not be limited to):

• Providing technical and product training to internal service staff, support channels, dealers, and customers.

• Providing additional technical product support to international sales team. This support may include: customer visits, distribution of service bulletins, coordination of updates and personnel training.

• Participating in product validation and verification processes. Assist in testing/coordinating tests with customers

• Providing feedback from customers and field experience to Sales & Marketing staff
• Assisting with product demonstrations of new equipment

• Assisting with the development of parts and operators’ manuals and the online product support library.

Qualifications/Requirements:

· Experience in diesel engine troubleshooting and maintenance is desirable.

- Experience with basic welding and fabrication.

· Customer service skills and the ability to assist and train end-users.

· Problem solving skills.

· Experience with Word, Excel, Outlook and PowerPoint.

· The ability to travel internationally and work varied hours based on seasonal support needs

· Experience as a service technician for agriculture machinery or heavy equipment a plus.

-Clean driving record

ABOUT OXBO

Oxbo offers competitive wages, paid time off/holidays, full benefit package including medical, dental, vision and life after 30-days, tuition reimbursement, profit sharing, disability and life insurance, and 401k plan with a generous company match

Oxbo is committed to the principle of equal employment opportunity for all employees and applicants and providing employees with a work environment free of discrimination and harassment. Employment decisions at Oxbo are made without regard to race, color, national origin, citizenship status, gender or gender identity or expression, sexual orientation, age, disability, religion or belief, family or parental status, military or veteran status, domestic violence victim status, predisposing genetic characteristics and genetic information, credit history, salary history, known relationship or association with any member of a protected class, or any other status protected by federal, state, or local law.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Overtime

Supplemental pay types:

• Signing bonus

Education:

• High school or equivalent (Required)

License/Certification:

• (and clean) Driver's License (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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