Are you interested in a new growth opportunity and to make a difference in your workplace? Are you a service minded leader who is ready to take your team to the next level? Our business is quickly growing and looking for a Production Leader who is energetic about growth, opportunity and team development. If these qualities describe you, then this position may be the right fit!

The Production Manager supports all aspects of assigned restoration projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This Leadership position leads their team to operational excellence. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications.

Employee Benefits

• Competitive pay dependent on experience
• Medical, dental & vision insurance
• Sick & vacation time
• 401(k) plus company match
• Incentive based on business profitability
• Unmatched leadership support

Primary Responsibilities

• Train and develop team members
• Manage the customer experience and overall customer satisfaction.
• Manage the client experience and overall client satisfaction.
• Provide priority response to potential customers.
• Develop scope of work for projects and review estimates.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule crews and resources to provide service on active projects.
• Coordinate and oversee the production of services with crews and subcontractors.
• Document and/or review job file to support the services provided.
• Maintain communication with internal and external stakeholders.
• Manage production expenses.
• Manage equipment and materials (assets).
• Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.

Position Requirements

• Experience in leading service related teams
• Effective written and oral communication
• Intermediate math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary

Job Type: Full-time

Pay: $60,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Experience:

• Management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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