Program Assistant Job at Morocco Off the Beaten Track
Job status: Closed
Application deadline: Open until filled
Title: Program Assistant
Type of position: Full-time - Entry-level
Report to: Program Manager
Duty Locations: Remotely (Must be based in Morocco)
About MOBT: MOBT is an American tour operator specialized in Morocco tours and global faculty-led programs. We have been in operations since 2010 focusing only on Morocco and due to our successful faculty-led Morocco model we are now expanding globaly. MOBT provide high quality tours and programs with an emphasis on cultural immersion on fully customized tours and programs.At MOBT we value diversity and inclusion and we pride ourselves in offering international experiences to a wide range of students and travelers who have trusted us for over a decade.
Overview: Program Assistant is responsible for assisting in the implementation and execution of all tours and faculty-led programs in Morocco. They will work closely with accommodations, tour guides, guest speakers, transportation companies, and university representatives to support tours and programs. They will also be responsible for administrative services such as file keep and document organizations. The Program Assistant may also participate in handling other projects in different areas such as marketing and outreach initiatives.
Job Responsibilities:
Preferred Qualifications
Application deadline: Open until filled
Title: Program Assistant
Type of position: Full-time - Entry-level
Report to: Program Manager
Duty Locations: Remotely (Must be based in Morocco)
About MOBT: MOBT is an American tour operator specialized in Morocco tours and global faculty-led programs. We have been in operations since 2010 focusing only on Morocco and due to our successful faculty-led Morocco model we are now expanding globaly. MOBT provide high quality tours and programs with an emphasis on cultural immersion on fully customized tours and programs.At MOBT we value diversity and inclusion and we pride ourselves in offering international experiences to a wide range of students and travelers who have trusted us for over a decade.
Overview: Program Assistant is responsible for assisting in the implementation and execution of all tours and faculty-led programs in Morocco. They will work closely with accommodations, tour guides, guest speakers, transportation companies, and university representatives to support tours and programs. They will also be responsible for administrative services such as file keep and document organizations. The Program Assistant may also participate in handling other projects in different areas such as marketing and outreach initiatives.
Job Responsibilities:
- Work closely with the Program Manager to make sure that all the logics of tours and programs are in place
- Manage all accommodation bookings
- Maintain our traveler’s database on a regular basis
- Respond to emails, answer phone calls and return messages promptly
- Assist in negotiating partnerships and business deals with local organizations and vendors in Morocco
- Arrange transportation, accommodations, tour guides, meals, activities, and all other planned portions of traveler’s itinerary in collaboration with the Program Manager
- Retain all receipts and documentation and file accordingly (insurance info, contracts, business trip costs, etc.)
- Ensure that all travelers and program participants are comfortable and safe during their visit to Morocco
- Maintain consistent communication with all levels of the organization andvendors
- Assist in marketing and outreach projects
- Travel across the country when needed
- Work holidays and weekends as needed
- Stay updated on current worldwide travel conditions that could affect tours and programs
- Any other duties as assigned
Preferred Qualifications
- Fluent in French
- Experience in International Education, Global Engagement, Hospitality, or Teaching
- Experience living abroad
- Knowledge of Morocco culture
- An understanding of business practices in Morocco
- Fluent or Native in English
- Associate Degree
- Experience in customer service and project management
- High attention to details and problem-solving skills
- Ability to work with a little supervision
- Comfortable following up and taking the lead of a situation
- Comfortable working with a diverse range of colleagues and customers
- Basic computer competency including Google Suites
- Have access to a personal computer for work use
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