If you are looking to make a difference in people’s lives using your creativity in developing programs for children and their families, come join us at the Quincy Community Action Programs, Inc. (QCAP) as a Program Coordinator!

We are a not-for-profit community action agency serving over 28,000 people in Quincy, Weymouth, Braintree, Milton, Hull, and in over 80 communities surrounding Norfolk County, South Shore, and Metro Boston. Our mission is through partnerships, community engagement, and advocacy for racial, social, and economic justice, we provide pathways to assist families and individuals in their efforts to realize economic opportunity and create meaningful connections to improve the quality of their lives.

To achieve our mission, we provide a wide range of programs for low- and moderate-income residents, including our Community Care for Kids (CCK) program. CCK is a childcare resource and referral program that consists of a variety of services designed to help families make educated childcare choices, improve the affordability of childcare for income eligible families, and increase the quality and availability of childcare services.

Under the supervision of the Program Director, responsible for providing comprehensive information, referral, and follow-up services to families; maintaining accurate records for subsidy eligibility for families receiving subsidies and updating resources, and supervision of Family and Provider Specialists including approving subsidy files for quality review and contract requirements. Executes provider contracts and updating files throughout the year including the processing of rate increase documents and summer camp contracts. Conducts technical assistance via phone, email and virtual meetings as necessary.

1. Complete the annual provider agreements, calculation of rates and entering provider information in customized databases. Provide technical assistance to providers as requested.

2. Demonstrates proficiency of current knowledge of applicable EEC regulations and policies, childcare provider databases, CCK procedures, community resources, childcare subsidies and related childcare information. Approves specialist’s files allowing the issuance of a subsidy in a timely manner. Ability to calculate accurate financial information of files. Ability to communicate errors to staff.

3. Supervise Family and Provider specialists. Provides expertise and technical leadership to staff on subsidy regulations including of monitoring requirements. Assists with recruitment and recommendations for staff for hire, performs annual employee evaluations, maintains understanding of QCAP Personnel Policies, CCK procedures and implements those policies/procedures with staff. Assists with dual authorization approvals for family specialist.

4. Oversee the completion of annual provider agreements, calculation of rates and entering provider information in customized databases. Provides technical assistance to providers as requested.

5. Assist Program Director with collecting and compiling data and information from CCK staff for reporting requirements.

6. Assume operational and oversight of CCK in the absence of the Program Director, overseeing daily operations of the program, including supervision of CCK Staff.

7. Provide individual counseling with parents and guardians and assess their child care needs/financial eligibility for subsidy. Provide comprehensive information related to choosing quality child care and responsibilities of maintaining a child care subsidy.

8. Complete and maintain all required paperwork, data entry and consumer files associated with issuing a childcare subsidy. Confirm terminations or any change in subsidy status with family and provider in a timely manner. Provide consultation and support to families in order to help them understand, advocate for and access services from appropriate programs, public schools, other community service providers and potential tuition subsidy sources.

9. Maintains active interest and participates in the professional field at all levels, analyzes trends or innovations in specific program area and integrates these into program services as appropriate. Represents the program in the local childcare community.

10. As a mandated reporter, adhere to QCAP’s employee handbook Suspected Abuse and Neglect policy.

11. Other duties as assigned by the Program Director.

Qualifications:

1. Bachelor’s Degree in Education or related field.

2. 3 years-related work experience

3. Ability to understand complex Federal and State regulations including childcare licensing/safety requirements and subsidy regulations. Demonstrated ability to develop and maintain program systems and communicate policies.

4. Ability to perform math calculations and work with customized software and databases.

5. Excellent organization, written and verbal communication skills.

6. Commitment to working on behalf of clients of all income levels.

7. Bilingual speaker preferred.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing duties of this job, the employee is regularly required to sit, stand, walk, talk and hear. Ability to lift 10 pounds unassisted. Specific vision abilities required by this job include close vision, use of computers and paperwork.

Excellent Benefits!

QCAP seeks a diverse workforce and is an Equal Opportunity Employer

Job Type: Full-time

Pay: $14.25 - $29.82 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
QCAP currently requires all employees to be fully vaccinated and mask wearing.

Work Location: One location

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