Title: Program Coordinator – Financial Literacy

Location: Sacramento or Yolo County

Department: Community Development

Reports To: Resident Programs Manager

FSLA Status: Non-Exempt, Full Time position

Hourly Wage: $22.50 to $24.50 per hour (Annual Salary Equivalent = $46,800 to $50,960 per year)

Generous Benefits Package includes:

• Medical, Dental, Vision, Life Insurance & Employee Assistant Program ~ fully covered for Employee
• Optional Life, Long Term Disability, Critical Illness, Identity Theft Protection and Accident Insurance
• Generous paid time off, including16 paid holidays which includes the week between Christmas and New Years
• Thank You Fridays: work to 2:00pm; paid through 5:00pm each Friday.
• 401K Retirement Plan ~ Employer match up to 6% ~ after 6 months service.

Who We Are:

Mutual Housing California was created in 1988 to catalyze revitalization of low-income communities by strengthening neighborhood assets—both through housing and resident involvement. The organization formed as a partnership of neighborhood residents, business representatives, housing advocates, and local government.

For more than 30 years, Mutual Housing California has developed, operated, and advocated for sustainable housing that builds strong communities through resident participation and leadership development. Currently, more than 3,000 residents live in over one thousand apartments and townhomes operated by our organization. Our residents describe our properties as safe, clean, community-oriented, and inclusive. Over the past few years, we have expanded our geographic service area, moved into green property development, and increased our portfolio of affordable housing.

At the heart of our work is a desire to build resident-led and resident-directed communities. Our unique commitment to resident leadership is best embodied by our dynamic community development team. This group of full-time employees is embedded in our communities and works hand-in-hand with our residents to grow their individual leadership and engage the entire resident population.

To support these exciting efforts, we are seeking a passionate individual to join our team as a community program coordinator.

Our Culture:

We are an organization of diverse and collaborative individuals, driven to do our best work together to create stronger, more stable communities for all. Our work is challenging and fast-paced, but we are flexible and use each other purposefully. We care about the success of the organization, as well as the livelihood of our colleagues, and we truly believe in and support work-life balance; an enriching personal life energizes your work.

We don’t let issues lie; we are good listeners, direct communicators, and value open dialogue. We don’t shy away from engaging in productive conflict which helps us improve and better meet the needs of our communities. We are a learning organization, and therefore, expect you to think critically about your work and the work of the organization. If you are creative and want to be innovative in your work, there is room for you in this organization to contribute and test your ideas.

Finally, we trust you. People in our organization are empowered to create their best work environment.

Duties and Responsibilities:

Each member of the Resident Programs team is responsible for designing, implementing, and coordinating activities/programs under the direction of the Resident Programs Manager. This position reports to the Resident Programs Manager and works closely with the rest of our community development team to maximize services where programs are implemented.

Your primary responsibilities include but are not limited to those outlined below; other job functions/duties may be assigned by Resident Programs Manager and/or Programs Supervisor.

• 1) You will develop, design, implement, and coordinate FINANCIAL focused community programs as needed and provide oversight of the Maximize Your Credit Program.

• You will be responsible for helping to assess the needs of Mutual Housing communities through surveys, meetings, focus groups, and conversations. The goal will be to create, implement, and evaluate financial literacy workshops and programs for Mutual Housing communities (i.e., Lending Circle, financial training workshops, financial education, community projects) that will strengthen and stabilize resident’s finances.

Mutual Housing is especially focused on connecting residents with programs that help them develop skills in core program areas: youth and adult education, health, economic development, and community engagement. You will work in partnership with the Community Development team to ensure that residents in Mutual Housing communities are engaged in the programs you coordinate.

Duties include but are not limited to:

• Support youth and adults in developing programs for themselves and peer residents
• Work with community-based organizations to coordinate on-site programs aimed to enrich, engage, and expand services and resources
• Recruit financial institutions to provide financial literacy education through their community outreach program
• Implement programs when necessary or when specific funding requires
• Work with interns, federal work study students, VISTA volunteers, resident volunteers, and community volunteers to execute programs
• Develop a fundamental understanding of all resident program areas
• Communicate with partners and agencies that have expertise in core program areas
• Create / maintain accurate records for reports and grants
• Manage, review and evaluate resident programs
• Recruit residents to participate in programs

• 2) You will maintain relationships with resident members and program partners. As Program Coordinator, a large part of your role is maintaining and strengthening relationships. In addition to running resident programs, you will be a representative of Mutual Housing California to program partners and residents alike. Also, you will work with Community Builders on projects project as required by the Community Development department.

Duties include but are not limited to:

• Meeting with residents to understand their needs and values to help connect them with resident programs
• Maintain a working knowledge of related Community Development department efforts and providing referrals to residents as needed
• Assisting with community building and organizing initiatives as needed
• Maintaining open lines of communication with residents, partners and the community development department (i.e. email, phone, text, in-person)

3) You will develop resident leadership skills. Residing at a Mutual Housing community should be an opportunity for personal, professional, and communal advancement. As the Program Coordinator, you will be responsible for creating and maintaining an environment where residents can expand their opportunities and those of the greater community. You will be expected to work with residents and partner organizations to develop useful programs for their community that residents can support and builds their leadership skills.

Preferred qualifications

• Knowledgeable in the areas of financial education, financial coaching, asset building and business.
• Experience working with a diverse group of individuals including youth and adults.
• Experience working with diverse communities.
• Experience coordinating and navigating multiple projects and programs simultaneously.
• You have demonstrated (formal or informal) experience leading and teaching others.
• You have the ability to work independently and as a member of a team.
• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices
• You have project and event management experience and are comfortable developing ideas and seeing them through to fruition.
• You have experience with capturing and reporting data.
• You have the maturity and demonstrated experience to supervise volunteers and/or interns.
• You have a commitment to exceptional communication with residents, other staff and your supervisor.
• You have a BA/BS in a relevant aspect of the position.
• You understand affordable housing community and community resources.
• You have a second language fluency.

The ideal candidate has the following strengths:

Organization: You are able to manage multiple programs at one time and can quickly assess and prioritize what is needed to complete a given task. You are a systems thinker and structure your work in a way that maximizes efficiency and thoroughness. You are good about returning phone calls and emails, meet deadlines, and don’t let things slip through the cracks.

Resourceful: You are able to navigate resource constraints by being smart and creative. You approach the world optimistically, seeing challenges as opportunities. You build and maintain friendships and professional relationships, aren’t shy about asking for favors, and will try just about anything to solve a problem.

Communication: You are an exceptionally clear verbal communicator. You are a good listener, intuitive, and understand the needs of others. You excel as a motivator and can lead others to places that they did not even know they wanted to or could go. You have written and verbal fluency in Vietnamese. As well as strong English verbal communication skills and evidence of clear writing ability.

Interpersonal ability: You are personable and able to build relationships with a diverse set of residents, peers, and external partners. You enjoy spending time with others, are comfortable in an array of environments, and work well one-on-one and in group settings. You are able to deftly switch between being a friend, teacher, and follower. You embrace critical questions and engage in respectful dialogue. You are patient, honest, and possess a healthy drive to create progress.

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