Company Information: Youth Advocate Programs, Inc. (YAP) is one of the largest non-profit Youth and Family Support agencies, in over 30 states plus DC, working with high-risk youth and their families in the United States. Currently, YAP employs more than 2,000 dedicated workers and serves approximately 20,000 youth and families per year. Our mission is to engage human service systems so that they rely less on institutional care and invest more in supporting families and neighborhoods. We currently work with child welfare, juvenile justice, behavioral health, disability, primary health care, and education systems to develop and offer community-based alternatives for the highest risk children, young people, young adults and families, and adults. Youth Advocate Programs, Inc. is committed to creating safe environments and providing services that are individualized, culturally competent and trauma informed to build brighter futures for all.

Summary of Position: The Program Director is responsible for the overall administration of the Lebanon County Family Based Program, including the service delivery, staff recruitment and management, relations within the community, and contractual and budget management . The Program Director will ensure the program is in compliance with applicable local policy and guidelines, YAP Standards, and all state and federal regulations governing the delivery of services.

Specific Tasks Include but not limited to:

• Responsible for all services provided to clients and their families who are referred to the program. Ensure that all clients receive the appropriate number of hours, contacts, services, specified monies and activities as required by contract with the referring authority or the third-party payor. Ensure that all services have been authorized or reauthorized by the referring authority or third-party payor.
• Oversee the intake process including interviewing referrals and appropriate family members. In conjunction with the client and family ensure that a service or treatment plan that meets the individual needs of the client and family is developed and implemented. Such plans must be strength-based using the wraparound plan model.
• Monitor service delivery provided by staff and ensure that staff implements the goals in the service or treatment plans, as well as make any revisions to the plan that result from changing needs or case reviews.
• Identify, recruit, hire, train, monitor and supervise all direct service professional and administrative staff in the local program, following the YAP, Inc. personnel policies and procedures, including the matching zip code policy for recruiting direct service staff. Ensure that staff qualifications meet those imposed by the referring authority or third party payor.
• Provide direct service professional personnel with staff development and training sessions as required by YAP, Inc. policies. Promote staff development including the provision of cross-training among staff.
• Conduct staff meetings and training sessions for program personnel. Attend staff meeting and trainings as assigned by Regional Director and Vice President.
• Assist staff in creative problem solving, including securing needed professional resources for clients and their families. Ensure that activities for clients and their families involve education, employment, social and other areas of need. Develop plans for discharge which include community linkages that will support the client and family after termination of service.
• Ensure that all required time lines and due dates are met. This includes submission of all administrative, fiscal and billing documents and data base information to The Support Center for processing and all reports and documents that are required to be submitted by referring authorities and third-party payors.
• Manage the local program within budget parameters.
• Identify new opportunities and new projects to assists in the growth and development of YAP, Inc. programs and services.

Qualifications/Requirements:

• Master’s Degree in Health and Human Services area (i.e. Social Work, Psychology, Counseling).
• Commensurate experience in community-based agency program is acceptable except for programs where the referring authority requires a specific degree.
• At a minimum, at least one (1) year previous experience in managing personnel and budgets.

Bilingual speaking applicant a plus!

Travel within the county will be required

Please apply on company site at www.yapinc.org

Relocation assistance is not offered with this position

Youth Advocate Programs is an Equal Opportunity Employer

Position requires reliable transportation, valid driver’s license, clean driving record, and auto insurance coverage with minimum bodily injury liability coverage of $100,000 per person and $300,000 per accident.

Bi-Lingual is a PLUS!

Job Types: Full-time, Part-time

Pay: Up to $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Lebanon, PA: Reliably commute or planning to relocate before starting work (Required)

Education:

• Master's (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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