Program Manager | Adult Human Services Job at Gandara Mental Health Center, Inc.
Program Manager | Adult Programs
- Bilingual Candidates Encouraged to Apply
- EOE M/F/D/V
The Gándara Center provides residential, mental health, substance abuse, and preventive services for children, adults, and families across the Pioneer Valley and eastern parts of Massachusetts. We believe in our communities and value cultural diversity and strive to provide culturally competent, innovative services to a diverse community. Our mission is to promote the well-being of Hispanics, African-Americans, and other culturally diverse populations, through innovative, culturally competent behavioral health, prevention, and educational services – Changing Lives one family at a time.
Greater Springfield Area
We’re searching for a Full Time, Program Director to provide leadership for our Department of Developmental Services (DDS) Program. The DDS Program Director will establish open communication, support, and accountability among workers and consumers while actively promoting the philosophy of the DDS Program, maintaining a high level of commitment to the program.
Client Service Responsibilities Include:
- Oversee the quantity and quality of all services provided by the program.
- Promotes the rights of people with special needs to exercise choice to make meaningful decisions in their lives.
- To respect the dignity of each individual through vigorous promotion of the human and civil rights which, in part, strives to keep people free from abuse or neglect.
- To ensure that adequate services and flexible resources are non-intrusive, cost effective and provided by qualified, trained personnel to meet individual needs and preferences.
- To screen all referrals to the program and provide entry to services through a single, local and familiar community setting.
- Oversee the accuracy and currency of client records.
- Responds to crisis that may occur with a client at any time while in our care.
- To devise treatment plans (PSTP/ISP), review them quarterly, and supervise staff implementation of plans.
Administrative Responsibilities & Record Keeping:
- Hires, terminates, promotes, evaluates all staff performance and disciplines staff as needed.
- To be available to implement job functions both in and out of the Center.
- Responsible for developing, coordinating, and implementing program quality management plans.
- Responsible for compliance with DDS licensing and rehabilitation option certification.
- Responsible for the submission of program monthly reports.
- Monitors budgetary expenditures for the program.
- Develops and submits quarterly reports on program goals and objectives.
- Attends all staff meetings, management team meetings, and in-service training when required.
- Complies with all Agency policies and funding sources.
What we’re looking for:
- Knowledge of clients’ behavioral dynamics, demonstrated client advocacy skills and ability to establish viable working relationships with appropriate agencies.
- Knowledge related to the treatment of client population, community resources/agencies.
- Knowledge of state regulations and licensing procedures regarding service provision.
- Ability to develop programs, supervise and delegate.
- Ability to master First Aid, CPR, Defensive Driving and Fire Safety.
- Bilingual (English & Spanish) encouraged to apply.
What you need:
- Minimum of a Master’s Degree in Social Work, Psychology, Counseling or related field preferred.
- Minimum three years of experience working with individuals with special needs or intellectual disabilities.
- Two years’ supervisory experience is required.
- Must have Driver’s License & meet Agency’s requirements for driving history records.
- Must have the availability of an automobile to transport clients or perform other supportive services as needed.
- Those who are Bilingual (English + Spanish) or Bicultural are encouraged to apply.
The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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