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Property Manager Supervisor (5 yrs HUD exp required) Job at Local Property Management Company

Local Property Management Company Fresno, CA

Are you looking to be challenged professionally? Looking to enhance your existing property management skills and knowledge? We are looking for a PM experienced professional that is looking to lead a small team of office and maintenance staff at a 100+ unit HUD property in SW Fresno. This position reports directly to and works closely with the Management Company owner, in a personal team environment. This is a full time senior position requiring specific HUD Section 8 Project Based Voucher management and supervisory experience, which must be in residential affordable property management. Strong affordable housing budget and accounting skills are a must. If this sounds like a good match for you we want to meet you. Below are further details of the position:

I. Scope and Purpose

To be responsible, under the direction of the Property Management Company, for the overall management of daily property operations, supervision of office and maintenance staff for the office administration, residential units, building exteriors and grounds. Exercising professional discretion and implementation of the HUD Handbook and annual audits to ensure compliance under the existing HAP contract. To foster the spirit of teamwork and cooperation with other staff team members, as well as demonstrate genuine concern for the quality of life of all residents.

II. Duties and Responsibilities

General:

  • Collect monthly tenant rents and maintain computer records, accounting and bookkeeping according to the policies and procedures of the Management Company and HUD Handbook.
  • Prepare and management of annual operating budget.
  • Post charges associated with work orders, late charges, etc. by entering them in computer and generating notices for residents.
  • Minimizing and addressing delinquent accounts and facilitating collections efforts in accordance with established procedures.
  • Monitor property income and expenses to ensure project operations are within the project budget as approved by the property owner and HUD annually.
  • Approve the tenant files and related documentation regarding continuing eligibility and adjustments.
  • Oversee the efficient preparation and timely turnover of vacant apartments as well as compliance with the HUD procedures related to the wait lists and screening policies. (i.e. check references, credit, criminal, eviction, etc.)
  • Facilitate and oversee the preparation, completeness, compliance, confidentiality and execution of all tenant rental agreements. (EIV required)
  • Facilitate daily bank deposits as funds are received.
  • Prepare regular and scheduled financial and property reports for the company, owner and HUD in accordance with established policies and procedures.
  • Promptly and reasonably address and resolve all resident concerns in a professional manner.
  • Facilitate service of all notices regarding lease compliance and rules and regulations when a violation occurs.
  • Participate and lead in the hiring, training, supervision and termination of site staff.
  • Oversee, record and track all Maintenance Manager purchases for all material and equipment orders.
  • Process invoices for correctness, accuracy, and proper coding.
  • Facilitate purchase of office supplies and other administrative supplies for the property.
  • Maintain and reconcile the property's petty cash fund.
  • Complete and submit incident reports for all events that may involve injury or damage.
  • Maintain the property business office in a neat, orderly and business-like manner at all times with regularly scheduled office hours per established procedures.
  • Regular meetings, reports and updates to direct Company Supervisor.

Repair and Maintenance Including Grounds Maintenance:

  • Oversee maintenance of the grounds, trash container areas, and common areas not allowing any trash or debris to accumulate.
  • Oversee and incorporate into the budget all work associated with the upkeep and maintenance of the grounds, including capital projects.
  • Be sure all vacant apartments are cleaned promptly and made ready for occupancy
  • Develop and maintain systems to effectively log all resident work orders and ensure maintenance personnel addresses promptly.
  • Ensure the generation of work orders in response to requests for repairs from residents, coordinate completion of repairs, and close out work orders in accordance with established procedures.
  • Conduct property inspections, including move-in, housekeeping, and grounds in order to assure adherence to established internal and HUD standards.
  • Assist with security activities by communicating with security personnel regarding specific problems as needed.
  • Be available at all times either personally, or facilitated delegation to other site personnel, for emergency calls.
  • Ensure community-owned materials and tools in a safe, clean and orderly manner at all times.
  • Ensure a clean and organized workshop area free of clutter and debris for tools and supplies. Upon completion of a maintenance task, all tools and excess supplies shall be cleaned up and stored properly.
  • Ensure ongoing operations and safety training for relevant staff members.

Tenant Relations:

  • Communicate with residents who are not complying with the terms of the lease, and concerning delinquent payments.
  • Refer residents with special problems, such as economic, social, legal, health, etc. to groups or agencies that provide assistance.
  • Creatively and diplomatically diffuse and mitigate conflict among residents.
  • Recommend creative solutions and potentially the eviction process if resident behavior warrants, and prepare related documentation to support recommendation to attorney.
  • Participate in unlawful detainer hearings and appeals as needed.

Supervising Personnel:

  • Participate in pre-employment interviews and make hiring recommendations as needed.
  • Interpret and apply personnel policies, departmental policies, and other relevant policies and procedures.
  • Review time and leave reports for assigned staff.
  • Train or assist in training other site personnel.
  • Prepare and review performance appraisals and discuss with subordinates as appropriate.
  • Counsel employees regarding job performance and document in accordance with established procedures.
  • Recommend and implement disciplinary action as needed.

III. Skill Requirements:

  • Needs working knowledge and experience with HUD Section 8 Project Based Voucher properties. This is distinct from Section 8 Housing Choice Vouchers.
  • Knowledge of Management Company and HUD policies and procedures, particularly as they pertain to property management.
  • Knowledge of general laws and standards that apply to property management, such as Fair Housing Laws, Landlord-Tenant Law, local and state building codes.
  • Basic knowledge of building maintenance, fire prevention and liability reduction principles.
  • Knowledge of basic office practices, procedures, and equipment.
  • Knowledge of the principles of management and supervision.
  • Knowledge of the operation of the Management Company’s computer system and software.
  • Knowledge of the agencies that provide assistance and services to residents, including some knowledge of eligibility requirements.
  • Knowledge of mathematics sufficient to perform calculations required for summarizing rent collections, making deposits, and for rent adjustments.
  • Ability to maintain required records such as tenant files, vacancy reports, etc.
  • Ability to procure goods and services in accordance with Management Company procedures and in keeping with the assigned operating budget for the property.
  • Ability to read and interpret policies and guidelines in order to make sound decisions.
  • Ability to prepare clear concise reports and make appropriate recommendations within scope of responsibility.
  • Ability to use basic office equipment such as telephone, fax, copier and computer.
  • Ability to effectively communicate verbally and in writing.
  • Ability to generate records, receipts, and reports efficiently using a calculator and the computer system.
  • Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.
  • Ability to manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirements.
  • Skilled in analyzing situations in order to identify problems and offer possible solutions.
  • Skilled in communicating with all types of people in a wide variety of situations.

IV. Qualifications for this Position:

  • High school education or equivalent. Associate’s, Bachelor’s or Master’s Degree in relevant field preferred.
  • At least 5 years of relevant experience in affordable property management required (HUD, Tax Credit, etc.).
  • Must have or obtain certain HUD certifications within twelve (12) months of employment.
  • Valid driver's license
  • Use of personal automobile for local job-relate travel and pick-up.
  • Professional, clean and appropriate appearance in the workplace.

V. Compensation: Competitive and Commensurate Based On Experience

NOTE: This is not an introductory position in property management and applicants without relevant experience will not be considered. Additionally, this job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification generally.

If you meet these requirements and are ready to join the team, please submit a resume and we look forward to interviewing you. We are an Equal Opportunity Employer.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • Monday to Friday

Application Question(s):

  • What HUD apartment communities have you managed?

Work Location: In person




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