Zepf Center has been serving the Lucas County community for over 40 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care and therapy programs, as well as career development and wellness services. Zepf Center is a trauma-informed agency and environment for both patients and staff.

We are currently seeking a full-time Mental Health Tech for Psychiatric Urgent Care. PUC is an extension of Crisis Services. PUC is a walk-in service intended to provide urgent or same-day interventions for youth ages 13 and up and adults 18 and older who need urgent psychiatric medication evaluation management but may not necessarily need to be in a hospital emergency room. The goal is to keep community members safe in their homes without requiring hospital level care for their service needs. PUC hours vary based on the day of the week.

Job duties include but are not limited to:

• In collaboration with the Mental Health Professional/Health Officer, gathers collateral data at the scene and over the phone to help resolve crisis within the community.
• Provides outreach service including crisis intervention;
• Accompanies clinician health officers in pre-hospital screening with clients in the community.
• Works with patient’s primary psychiatrist/provider, case manager and/or counselor.
• Facilitates the care of clients in consultation with the Mental Health Professional/Health Officer, patient’s primary case manager, counselor or medical provider.
• Makes phone calls and coordinates services.
• Provides one-on-one assistance to clients and significant others or families, monitors behavior and mental status of clients at the crisis scene, and documents appropriate services in client charts.
• Answers the Hotline, gathers collateral information and provides information and referrals to community services.
• Run the intake board and coordinate outreach runs between emergency services, outreach, CACSU, CSU and Helpline
• Transports clients to and from community sites as needed.
• Works flexibly with other team members.
• Attends agency and unit meetings, completes reports (e.g. contact sheets, shift reports, crisis alerts, etc.), and performing all necessary chart and telephone documentation in EHR in a timely manner.
• Accurately document service provision and billing information to assure reimbursement.
• Ensures competence and annual certification in the following areas: CPR and First Aid, and Crisis Intervention.
• Ability to cross train in other crisis units, including CSU and Urgent Care.
• Performs other duties as assigned.

Monday Tuesday Friday 10a-6p

Wednesday Thursday 12p-8p

Saturdays 10a-3p

40 hours per week

rotating weekends & holidays

Working conditions: This position is in a 24-hour unit. The employee must be able to work scheduled weekends and perform emergency overtime if necessary pursuant to contract guidelines.

Must be eligible to be a qualified mental health specialist by Ohio Medicaid; Bachelor's degree in a related field OR at least three years' work experience in mental health; Must possess a valid Ohio driver’s license; Must be eligible to drive company vehicles and be eligible for coverage as defined by the agency commercial insurance carrier; Those who drive personal vehicles during business must be able to furnish proof of active auto insurance.

EOE/M/F/H/V