PT Registrar's Assistant Job at University of Arkansas
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Type of Position:
Clerical
Workstudy Position:
Job Type:
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Sponsorship Available:
Institution Name:
The University of Arkansas - Fort Smith is a vibrant mid-sized public university dedicated to breaking the higher education mold by bringing truly transformative, hands-on experiences to every student. From high school seniors to senior professionals, first-generation students to second-chancers, our goal is to provide a high-quality, future-focused education that honors each student's unique, personal situations and goals. Our tiered approach to learning offers students access to more than 80-degree plans and programs including certificate, associate, bachelor's, and master's degrees. We seek to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse population of Arkansas, to maintain the excellence of the university, and to offer our students richly varied disciplines, and perspectives.
Located on the Arkansas-Oklahoma border and situated in a region of lakes, Fort Smith is the second-largest city in Arkansas and features a vast array of cultural activities, shopping, dining, and entertainment, including a thriving downtown entertainment district. Parks, trails, and water recreation are all within the city limits, and true outdoor enthusiasts will find the area’s lakes, streams, and mountains offer adventure only minutes away from campus. Fort Smith was recently named by Forbes as the number one city in America for the cost of living, and a top city in the nation for the highest-paying tech jobs. The city is within easy driving distance of Tulsa, Kansas City, Dallas, Little Rock, and Memphis.
Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.
If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.
Department:
Department's Website:
Summary of Job Duties:
Qualifications:
Required Education and/or Work Experience: High school diploma or equivalent, plus two semesters of college-level coursework, and one (1) year of experience in office/records keeping or related field is required. Computer skills are necessary. Other job-related education and/or experience may be substituted for part of these requirements.
Preferred Education and/or Work Experience: Associate degree; prior experience in a college admissions or records/registrar office.
Additional Information:
Essential Duties and Responsibilities:
- Greets and serves the students and community at the Registrar’s Office service counter.
- Provides assistance in the Registrar’s Office to students, faculty, staff, and the general public by handling transcript requests, answering questions, making ID cards, and distributing appropriate forms at the service counter or by telephone as needed.
- Receives, processes and audits registrations and change of schedule forms to ensure information is correct in computer database. Makes corrections as appropriate. Prints schedules as needed.
- Processes enrollment and degree verification requests for student loans, job applications and other requests with proper written release from the student.
- Serves as the initial contact person for customers at the service counter and via the primary telephone line to the Records Office.
- Processes transcript requests and prepares them for distribution.
- Interprets policies, procedures, rules, and regulations associated with registration and makes appropriate recommendations and decisions.
- Works with the UAFS document imaging system.
- Maintains supply of forms distributed at the service counter by checking them for accuracy and making corrections as needed.
- Maintains student records in accordance with FERPA and university regulations.
Other Job Duties and Responsibilities:
- Other duties as assigned.
Knowledge, Skills, and Abilities:
To perform the job successfully, the following competencies are required for the essential functions of this position:
- Excellent customer service skills.
- Excellent telephone and written communication skills.
- Ability to successfully function within a fast paced, stressful environment, while maintaining a positive attitude toward students and coworkers.
- Accuracy and attention to detail.
- Consistent on-time attendance.
- Knowledge of FERPA and the highly confidential nature and scope of this position.
- Responsible for maintaining a positive work atmosphere by acting and communicating in a manner to foster teamwork and to provide leadership for subordinates.
- Excellent data entry skills with the ability to access and load student information into Banner.
- Knowledge of the university’s policies, processes and academic programs.
- Ability to maintain a filing system.
- Professional demeanor and commitment.
- Ability to work with a diverse student population.
- Caring attitude and commitment to seeing students achieve academic success.
Working Relationships: The registrar assistant works with a dynamic team of staff in a fast-paced environment focused on customer service. He/she will have daily contact with students, enrollment management staff members, university administrators, faculty, and professional peers.
List Employees Supervised: NA
Special Job Dimensions: Work is performed in a professional office setting. Occasional extended walking required (on-campus) for deliveries and errands. Walks and sits for extended periods of time doing data entry, bends to find materials in files. Occasional overtime required during peak periods.
The Registrar’s Office hours are Monday, Wednesday, Thursday 8:00 am – 5 pm; Tuesday 8:00 am – 6 pm; Friday 9:00 am -5:00 pm. The position will work in the afternoon, and coverage to 6:00 pm is required when the office is open to 6 pm.
Background Check Requirements. criminal and financial
This job description is not designed to contain a comprehensive listing of activities, duties, and/or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with our without notice.
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site
UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:
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Occasional Physical Activity:
Benefits Eligible:
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