COMMUNITY BRIDGES IS GROWING AND WE WANT YOU TO JOIN OUR TEAM!

About Us:

Community Bridges, founded in 1982, is a non-profit agency with a mission to advance the integration, growth and interdependence of people with developmental disabilities within their own communities. Building on the strengths of over 1,100 individuals in the greater Capital Area and their families, we work to identify barriers of access and find creative solutions to develop meaningful community engagement.

We are currently looking for a full time Quality Improvement Administrative Assistant for the Quality Department in Concord, NH!

Basic Function:

The Quality Improvement Administrative Assistant is responsible for providing administrative support to the quality improvement processes at the agency, and to the agency as a whole. The Administrative Assistant’s primary tasks are data entry, tracking and coordination of processes that facilitate the role of Quality Improvement Specialist.

Qualifications:

Education: Bachelors Degree Preferred

Experience: Four years' experience in administrative or clerical position; experience with human service agencies preferred. Experience with Microsoft Word, Excel, Access and other databases.

Compensation and Schedule: The starting rate for this position is $17.00 per hour. This position is 40 hours per week. There is a $500 sign on bonus for this position - $250 will be paid at time of hire and $250 will be paid after 6 months in the role.

Paid Time Off: For a full-time employee working 40 hours a week, 264.16 hours of Paid Time Off is received per year!

Mileage Reimbursement: Employees are reimbursed for approved mileage driven on the clock.

Paid Training: As an employee, you are paid your usual rate of pay while attending trainings!

Specific Duties and Responsibilities:

1. Data Entry and Tracking- Receives and enters the following documents into databases:

• Incident Reports
• 1201 Med Error Reports
• Complaint Tracking and follow up
• Change of address and 5 day visit forms
• Certification Data
• Employment Data
• Progress Note Monthly Data

2. Surveys and Mailing

• May create surveys using Survey Monkey or Constant Contact, at request of Supervisor and coordinate processes for surveying stakeholders, employees and community satisfaction. Will coordinate process for mailings to clients, families and other stakeholders to send them materials about changes in practice or educating them about current practice (Ex: Clients Rights process; Complaint Process).

3. Reports

• May run reports from databases to provide data to Supervisor and Vice President of Admin Operations. Will assist with data summary and analysis for QI Reports.

4. Meeting Minutes

• Participates in QI Committee, IAC and semi-annual provider agency meetings to record meeting minutes.

5. Other Duties:

• Agency Administration
• Policies and Procedures –Assist with maintenance and updates to the Policies & Procedures and the Table of Contents.
• Other– may assist other administrative support staff with tasks or as back-up and be asked to provide administrative support to the agency as a whole. Will provide clerical support to Vice President Administrative Operations on non-QI tasks as needed. Other duties as assigned.

Required Skills:

• Strong written and verbal communication skills.Strong interpersonal skills.
• Organizational and analytical skills to take data and process it into clear and useable format.
• Time management skills to meet deadlines.
• Good customer service skills.
• Self-motivated and self-directed work skills
• Attention to detail and task-oriented. Able to manage multiple discrete tasks simultaneously.

Required Technical Skills:

• intermediate level skills with MS Word, Excel and Database programs
• Experience working in a networked environment
• Experience working with Windows 2003
• Typing at least 50 wpm accurately.

Physical Effort:

Must be able to sit and work at a computer for a long period of time.Must be able to bend and reach and lift up to 10 pounds.

Emotional Effort:

Individual must be able to self-manage work tasks.Some periods work flow is more demanding than others. Some periods of stress.Will periodically have a short deadline to complete a task.

Applying to Community Bridges:

Great! You are taking the first step to potentially joining the Community Bridges team! We are eager to learn more about you through your resume!

Once you apply, our recruiter will be reviewing resumes for desired education and job qualifications. If you meet the required skill set, our recruiter will be reach out to schedule a prescreen call within 24-48 hours. The prescreen notes are then shared with the hiring manager(s) to determine who is selected for in-person interviews. After the interview, the hiring manager(s) will select a candidate for the role and our recruiter will extend an offer to the selected candidate within 24 hours. Candidates who are not selected will be notified. We encourage everyone to reapply if there is another role that interests them!

Benefits We Offer to Our Employees:

Medical, Dental, 403B, Excellent Paid Time Off, Life Insurance, Car Insurance Discounts, Oil Change Discounts, Hotel and Travel Discounts, Pet Insurance, Fitness Reimbursements and more!

Locations Community Bridges Supports:

Allenstown, Andover, Boscawen, Bow, Bradford, Canterbury, Chichester, Concord, Danbury, Deering, Dunbarton, Epsom, Franklin, Henniker, Hill, Hillsborough, Hopkinton, Loudon, Newbury, New London, Northfield, Pembroke, Pittsfield, Salisbury, Sutton, Warner, Weare, Webster, Wilmot, Windsor.

Main Headquarters location: Concord, NH