Quality Manager Job at AkzoNobel
Date: Jan 6, 2023
Location: Lancaster, SC, US
Company: AkzoNobel
We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.
Job Purpose
As the Quality Manager you will ensure our products, delivered to the customer meet the agreed quality standards. You will also conduct customer/internal audits, incorporate, and deploy our Corporate Quality Management standards with high priority and maintain quality certifications.
Key Responsibilities
- Effectively plans and controls all QC resources to ensure internal and external customer needs are met.
- Manages the Site Quality Management System and the certification to ISO9001 system, amongst other specific business standards.
- Manages the processes related to the final batch testing of all relevant products and for periodic product review and ensures Quality Control of tolling sites is being managed effectively and efficiently as per defined inspection plans.
- Manages the effectiveness and timely completion of root cause investigation and resolution of customer, internal, and supplier quality incidents in compliance with industry best practice methodologies.
- Ensures processes and standards are in place and followed by QC employees to ensure the number of batch adjustments/hits are kept to an optimal level. An escalation process is place if adjustments/hits go beyond a certain level.
- Partners with R&D to ensure New Product Introduction procedures to production are in place and followed. This includes inter-company product transfers.
- Partners with R&D and Production to keep abreast of leading-edge technologies to build and optimize quality into end-to-end process e.g. In-Line Testing.
- Prepares and guides customer audits and internal audits, maintains quality certifications (e.g., ISO) implement quality standards and systems.
- Organizes meetings with Sales, Technical Business Partners, and QC to evaluate customer satisfaction and actively participates in the investigation of customer complaints and delivery of associated improvement plans.
- Actively deploys Corporate Quality initiatives and processes, with high priority.
Job Requirements
Required: 5+ years of Quality Management experience in a manufacturing environment. Bachelor’s Degree in Chemistry or Engineering or a relatable field. Able to work as leader on Root Cause Corrective Actions using tools such as Risk Management, 8D & FMEA (Failure Mode and Effects Analysis).
Preferred: Coating / Film industry experience is a strong plus. ISO 9001 experience
Competencies
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 27152
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