Position Title: Quality Manager

Reports to: Director of Operations

Work Location: Holland, MI – Maplewood Plant

We have an exciting opportunity at our Maplewood facility for a problem solver, a change agent who is excited about quality and taking it to the NEXT level. The Quality Manager will be responsible for leading and mentoring the quality team, implementing and overseeing the quality systems, documentation and processes. Exceeding customer expectations and achieving world class excellence in quality is expected. A successful candidate will be high energy, high integrity, and detail-focused with the competitive edge to win.

RESPONSIBILITIES:

• Develop and maintain Customer scorecard reporting process to track performance and drive continuous improvement
• Lead and direct customer 8Ds and problem-solving activities to ensure highest customer satisfaction always
• Ensure timely and accurate responses to customer requirements
• Ensure LPA process is robust and supports a continuous improvement culture
• Support internal and external issue escalation process; identify gaps and corrective actions for issue escalation
• Maintain product quality by enforcing quality assurance policies and procedures and government requirements; collaborate with other members of management to develop new training methods
• Prepare product and process quality reports by collecting, analyzing, and summarizing information and trends while creating a culture of continuous improvement
• Lead Quality Best Business Practice team meetings to ensure collaboration between plants to implement best solutions globally
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies
• Achieve financial objectives by preparing the quality assurance budget as needed, scheduling expenditures, analyzing variances and initiating corrective actions

REQUIREMENTS:

• Bachelor’s degree is required (Preferred in Business, Manufacturing, or Engineering)
• 7+ years of experience in a Quality Management leadership role
• 3+ years of experience in Quality Management functions
• Multi-plant experience with global responsibility a plus
• Automotive industry experience a plus
• Experience directly supporting customer sites a plus
• IATF certification a plus
• Certified Six Sigma practitioner and/or ASQ certifications a plus

KEY COMPETENCIES

Behavioral Competencies – Common to all Motus Positions

• Energy/Energize – Exhibits a high level of energy and ability to energize others. Strong desire to achieve, high dedication level. Gets Results. Recognizes excellence in the efforts and work of others. Enjoys seeing others succeed. Ability to energize and motivate others. Has a positive ‘can do’ attitude
• Edge – Ability to take a forceful stand on issues without being excessively abrasive. Able to challenge tactfully
• Execution – Likes to be challenged and can work through tough tasks and execute on stretch goals to move the organization forward
• Self-Aware/Personal Development: Continually learning and growing. Seeks out and uses personal feedback
• Adaptable: Embraces change. Communicates needs during periods of change. Continuous Improvement mindset
• Resourceful: Find ways through barriers to success. Achieves results despite lack of resources

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