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Receptionist Job at White-Wilson Medical Center,P.A.

White-Wilson Medical Center,P.A. Fort Walton Beach, FL 32547

From $15.05 an hour

POSITION SUMMARY:

Performs medical office functions. Supports the Objectives and Philosophy of White-Wilson Medical Center.

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ESSENTIAL RESPONSIBILITIES:*

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Answer telephones, schedule/reschedule and coordinate appointments, take and relay information and messages.

  • Provide pertinent information per doctor’s instructions or established clinic guidelines.
  • Perform required computer functions applicable to daily operations.
  • Check-in patient at arrival time for appointment, check patient information for completeness, i.e., address, telephone, insurance information, collect co-pays, open balances, or office visit charge for self-pay patients. Update patient information through established audit trail, patient completes update of information or is referred to Patient Accounts for account updates.
  • On patient’s departure, review charges within EMR for accurate charge total, charge price entered and totaled, and collect co-insurance deductibles, additional self-pay charges and open balances.
  • Possess a working knowledge of Availity, Greenway, Intranet, Daily Transaction, McKesson, HCA Portal and TransactRX as they apply to daily operations.
  • Remain current on insurance and coding issues by attending provided workshops and programs as applicable.
  • Provide Supervisor with mail to be sorted. Assist in completing APS and Disability forms as appropriate.
  • Send, receive and distribute faxes.
  • Call patients to remind them of next day appointments as required.
  • Screen drug representatives to ensure providers are willing to see them.
  • Create a list of office supplies that need to be ordered and give to Supervisor.
  • Reconcile charges and payments at close of day.
  • Train staffing pool receptionists as needed.
  • Cross train to be able to work Family Practice and/or Pediatrics front area.
  • Maintain strict confidentiality, following HIPAA guidelines.
  • Consistently displays a positive attitude and a personal commitment to excellence.
  • Performs related duties as required.
  • Regular and reliable attendance required.

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KNOWLEDGE AND SKILLS:*

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

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Education/Experience:*

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High School Diploma or equivalent required. Some knowledge of medical terminology, basic anatomy, X-ray and laboratory tests preferred.

  • One-year experience in a medical office.
  • Business office practices.
  • Customer service practices.

Mathematical Skills:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percentages.

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Language Skills:*

Ability to understand, read, write and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to successfully write business correspondence. Ability to effectively present information, respond to questions and professionally interact with managers, employees, clients, vendors and the general public.

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Reasoning Ability:*

Ability to recognize and define problems, collect data, establish facts, draw valid conclusions and correct errors. Ability to understand and interpret basic financial data. Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables.

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Other Qualifications:*

Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.

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PHYSICAL DEMANDS:*

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts.

Noise level in the work environment is usually quiet to moderate.

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EEO Statement*
White-Wilson Medical Center, P.A. and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

8:30am - 5:30pm M-F, roatating Saturday 8:00am-12:00pm
40 hour week

Job Type: Full-time

Pay: From $15.05 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Work Location: In person




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