Recreation Coordinator Job at City of West University Place, TX
Job Summary
Responsible for opening and closing identified facilities and amenities, being the front line manager to Customer Service Team Members (CSTM) and Lifeguards at all times, training and supervising staff, preparing and providing routine maintenance and facilitating registration software (RecTrac). This includes but is not limited to registration transactions, facility reservations, waitlist enrollment and facility and class inquiries. Administrative duties include electronically completing various reports, flyers and other promotional material, preparing correspondence, preparing and leading meetings, issuing, receiving and inventorying equipment and supplies and assisting with training and supervising of the CSTM. Recreation Coordinator(s) also assist in creating work schedules for the CSTM. Serve as the Manager on Duty (MOD), when full-time staff is not on site Essential Duties
1. Responsible for the day to day supervision of the CSTM including assists with interviewing and hiring; assists with initial and ongoing CSMT training; delegates tasks to CSTM; schedules and manages changes to staff schedules.
2. Supervises building and daily operations as directed.
3. Responsible for providing superb customer service to members, customers and guests.
4. Responsible for ensuring subordinate staff do the same.
5. Ensures staff is well trained and are consistent with information being given to customers.
6. Assists in the development, implementation and enforcement of policies and procedures for staff.
7. Serves as MOD anytime there is not a Full-Time Employee on duty.
8. Prepares daily and weekly reports.
9. Adheres to opening and closing procedures, including but not limited to, unlocks/locks facility front doors, opens/closes garage doors, reconciles and prepares daily batch, ensures cleanliness of weight room and functionality of related equipment, facilitates pool bumping. Secures facility at closing by making sure all rooms are clean and equipment is stored, ensures all gates, doors, garage doors are locked and secure; and performs a final walk through to ensure no persons are still in the building.
10. Performs various administrative duties including but not limited to returning calls; monitoring rentals, memberships, classes and camp registrations and forms; responds and resolves customer complaints, questions and suggestions related to programs, policies and procedures, activities, services and special events.
11. Checks pool chemicals such as chlorine and PH levels and reports levels to supervisors are required.
12. Serves as Event Lead at special events as assigned.
13. Sets up, disassembles and stores tables and chairs for training and/or meetings.
14. Performs janitorial duties and maintenance as needed including but not limited to trash removal, cleaning restrooms, weight rooms and associated cardio/fitness equipment.
15. Performs CPR and AED as needed.
16. Performs other duties of a similar nature or level. Education and Experience
High school diploma or some college coursework preferred. Experience in the customer service industry, with cash management responsibilities preferred. Must have the ability to learn industry software specific to Parks and Recreation facilities management, registration and cash management. Must possess CPR and AED certifications, or have the ability to obtain these certifications within forty-five days of employment start date. Valid, Texas Driver"s License with an acceptable driving record. Knowledge, Skills and Abilities
Knowledge, Skills and Abilities - ~ Excellent human relations skills and sound verbal & written communications skills.
~ Working knowledge of office computer systems, including but not limited to MS Word, MS Excel and RecTrac.
~ Ability to perform business math calculations, using computers, cash register systems and calculators.
~ Ability to work with a wide variety of personalities and cultural differences.
~ Ability to establish and maintain effective working relationships with subordinates, co-workers, and the general public.
~ Ability to communicate effectively both verbally and in writing.
~ Ability to perceive material and supply needs. Physical Requirements
Job Duties are typically performed in an indoor climate-controlled environment. Position requires the ability to stand for prolonged periods of time when necessary. Applicants must be able to transport themselves and move about a building, grounds and athletic fields. Position requires the senses of eyesight, hearing and speech. Position requires the ability to lift and carry loads up to 50lbs and to work outdoors in all types of weather. Position requires the ability to set up and tear down tables, chairs, audio visual equipment, etc.
While performing the duties and responsibilities of this job, the employee may be exposed to seasonal temperatures, the sun for extended periods of time, wet or humid conditions, blood borne pathogens, body fluids of others, and toxic & caustic chemicals. The noise levels in the work environment can be moderately loud on occasion.
Please Note :
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Responsible for opening and closing identified facilities and amenities, being the front line manager to Customer Service Team Members (CSTM) and Lifeguards at all times, training and supervising staff, preparing and providing routine maintenance and facilitating registration software (RecTrac). This includes but is not limited to registration transactions, facility reservations, waitlist enrollment and facility and class inquiries. Administrative duties include electronically completing various reports, flyers and other promotional material, preparing correspondence, preparing and leading meetings, issuing, receiving and inventorying equipment and supplies and assisting with training and supervising of the CSTM. Recreation Coordinator(s) also assist in creating work schedules for the CSTM. Serve as the Manager on Duty (MOD), when full-time staff is not on site Essential Duties
1. Responsible for the day to day supervision of the CSTM including assists with interviewing and hiring; assists with initial and ongoing CSMT training; delegates tasks to CSTM; schedules and manages changes to staff schedules.
2. Supervises building and daily operations as directed.
3. Responsible for providing superb customer service to members, customers and guests.
4. Responsible for ensuring subordinate staff do the same.
5. Ensures staff is well trained and are consistent with information being given to customers.
6. Assists in the development, implementation and enforcement of policies and procedures for staff.
7. Serves as MOD anytime there is not a Full-Time Employee on duty.
8. Prepares daily and weekly reports.
9. Adheres to opening and closing procedures, including but not limited to, unlocks/locks facility front doors, opens/closes garage doors, reconciles and prepares daily batch, ensures cleanliness of weight room and functionality of related equipment, facilitates pool bumping. Secures facility at closing by making sure all rooms are clean and equipment is stored, ensures all gates, doors, garage doors are locked and secure; and performs a final walk through to ensure no persons are still in the building.
10. Performs various administrative duties including but not limited to returning calls; monitoring rentals, memberships, classes and camp registrations and forms; responds and resolves customer complaints, questions and suggestions related to programs, policies and procedures, activities, services and special events.
11. Checks pool chemicals such as chlorine and PH levels and reports levels to supervisors are required.
12. Serves as Event Lead at special events as assigned.
13. Sets up, disassembles and stores tables and chairs for training and/or meetings.
14. Performs janitorial duties and maintenance as needed including but not limited to trash removal, cleaning restrooms, weight rooms and associated cardio/fitness equipment.
15. Performs CPR and AED as needed.
16. Performs other duties of a similar nature or level. Education and Experience
High school diploma or some college coursework preferred. Experience in the customer service industry, with cash management responsibilities preferred. Must have the ability to learn industry software specific to Parks and Recreation facilities management, registration and cash management. Must possess CPR and AED certifications, or have the ability to obtain these certifications within forty-five days of employment start date. Valid, Texas Driver"s License with an acceptable driving record. Knowledge, Skills and Abilities
Knowledge, Skills and Abilities - ~ Excellent human relations skills and sound verbal & written communications skills.
~ Working knowledge of office computer systems, including but not limited to MS Word, MS Excel and RecTrac.
~ Ability to perform business math calculations, using computers, cash register systems and calculators.
~ Ability to work with a wide variety of personalities and cultural differences.
~ Ability to establish and maintain effective working relationships with subordinates, co-workers, and the general public.
~ Ability to communicate effectively both verbally and in writing.
~ Ability to perceive material and supply needs. Physical Requirements
Job Duties are typically performed in an indoor climate-controlled environment. Position requires the ability to stand for prolonged periods of time when necessary. Applicants must be able to transport themselves and move about a building, grounds and athletic fields. Position requires the senses of eyesight, hearing and speech. Position requires the ability to lift and carry loads up to 50lbs and to work outdoors in all types of weather. Position requires the ability to set up and tear down tables, chairs, audio visual equipment, etc.
While performing the duties and responsibilities of this job, the employee may be exposed to seasonal temperatures, the sun for extended periods of time, wet or humid conditions, blood borne pathogens, body fluids of others, and toxic & caustic chemicals. The noise levels in the work environment can be moderately loud on occasion.
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.