Referral Coordinator Job at UMMC Midtown Campus
What You Will Do:
What You Need to Be Successful:
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
- Interacts with patient, managed care organizations, physicians, and co-workers in a customer-friendly and professional manager.
Understands managed care specifications for issuing referrals, obtaining appropriate pre-authorizations, and using designated specialist.
Completes appropriate referral form with correct, detailed information. Makes copy of referral form for patient’s record within 48 hours of initial patient contact unless awaiting pre-authorization.
Maintains consistent patient contact to inform patient(s) of the status of their referrals.
- Maintains referral log appropriately; notes why patient(s) may have gone out of system (i.e., proximity).
Utilizes referral log for tracking and follow-up.
Completes monthly referral reports at the close of every month and forwards these reports to the Practice Manager.
Assures practice staff and physicians are updated as to any changes in written referral protocols.
Maintains and completes external medical forms including copies of any Medical Records needed.
Performs other duties as assigned by Practice Manager.
What You Need to Be Successful:
Education and Experience
- High School Diploma or equivalent (GED) is required.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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