Regional Director Job at PPL Corporation
Company Summary Statement
PPL Electric Utilities delivers safe, reliable and affordable electricity to more than 1.4 million homes and businesses throughout its 29-county service territory in eastern and central Pennsylvania. Through smart investments and innovation, it has built one of the most advanced electric grids in the United States. And, with over a century of expertise, PPL Electric remains focused on continuing to build the utility of the future, today. Regularly ranking among the country’s best utility companies for reliability and customer satisfaction, PPL Electric has won numerous awards, including 30 J.D. Power Awards for providing top-quality service to residential and business customers. PPL Electric is a major employer and an active supporter of the communities it serves. Empowering employees, community members and initiatives across its service territory through volunteerism and investments in organizations that support education, sustainability, and wellbeing.
Overview
The Regional Affairs Director (RAD) is an experienced, seasoned and effective representative of PPL in the community. The RAD demonstrates strong influence with key stakeholders and has thorough knowledge of PPL operations and issues. The RAD provides leadership on key issues among other RADs and among the EU Communications staff. The RAD also provides public and community relations input to operations, customer service and other PPL staff. At times, this involves providing leadership on cross-functional company teams. RADs help solve problems and improve processes to ensure that PPL has positive impacts on the community. Perhaps most important, the RAD has a strategic focus, working effectively and innovatively to preserve and enhance PPL's reputation in the community.
Responsibilities
- Provide strategic leadership at all levels of the company, and with key stakeholders, to manage PPL issues in communities. Develop and maintain solid working relationships with federal, state and local elected officials and their staffs, providing them with information to enable positive outcomes for PPL, and helping them to resolve constituent issues that involve PPL.
- Identify emerging issues that could reflect negatively on PPL, work with company personnel and community representatives on these issues and provide leadership to develop and implement solutions.
- Oversee regional public and charitable contributions.
- Direct a wide range of corporate citizenship programs such as sponsorships, support of United Way, and similar programs in which PPL has a corporate interest.
- Serve as a principal PPL contact for elected officials, business leaders, community leaders, civic organizations and special interest groups on a wide variety of corporate issues.
- Be a community leader and an active participant on strategically chosen nonprofit boards.
- Work to build and maintain community relationships that will enable management of issues and enhancement PPL's positive reputation.
- Participate in community and economic development activities, demonstrating that PPL is a valued partner in building community prosperity.
- Communicate on important issues concerning PPL and promote positive messages about PPL through print, television, and social media
- Serve as a member of the company's on-call rotation for emergencies and after-hours media inquiries. Mentor new RADs to ensure quality and consistency of approach throughout all regions.
- May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
- The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
Qualifications
Basic Qualifications
- 5-8 years' experience with a bachelor's degree in a relevant area.
- Strong oral and written communications skills.
- Demonstrated leadership ability.
- Ability to manage multiple priorities.
- Strong proficiency in computer skills, including a good comfort level with social media tools.
Preferred Qualifications
- Ten years of relevant business experience.
- Advanced degree.
- Strong knowledge of state and local government. Extensive community experience.
- Known, credible presence among community leaders in region.
- Broad base of knowledge of the PPL business.
- Completely comfortable communicating via social media, e-mail newsletters and web.
- Media relations expertise including experience conducting on-camera interviews.
- Fluent in Spanish or other language appropriate to PPL Service Territory.
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