Restaurant Manager Job at Canopy by Hilton San Antonio Riverwalk
Canopy by Hilton San Antonio Riverwalk San Antonio, TX 78205
Location: Canopy San Antonio/Domingo Restaurant and Otro Bar
Summary:
Reporting to the Restaurant General Manager the Restaurant Manager will be manager the daily operation and will be measured by the results of the service, associate engagement and guest experience for the day to day operation as well as timely completion of daily and specifically assigned management tasks
Responsibilities:
- Performs all duties in the restaurant as needed
- Ensures White Lodging Way “WLW” BOH process is completed and followed daily
- Maintains all WLW training and certification materials
- Prepares restaurant for each shift following WLW scenography guidelines
- Ensures each associate lives the WLW Pledge and follows all handbook policies
- Monitors service standards and dining times throughout the each shift
- Has a hands on approach to teamwork and is able to assist associates in their service functions
- Monitors seating rotation and capacity to ensure smooth running equitable shifts
- Understands department goals and action plans to achieve them
- Monitors associate times and punches in Kronos and follows all policies and procedures to make corrections
- Monitors allocation of gratuities and service charges
- Schedules associates using weekly forecast and staffing guides
- Maintains all associate documentation and turns them in timely
- Performs REX, RAPs and reviews for all assigned associates
- Ability to monitor restaurant operational procedures and adjust as needed to achieve the best possible experience for both guests and associates
Other information:
COMPETENCIES
- Training and development
- Organization and Planning
- Team Building
- Customer Focus
- Accountability
SKILLS
- Outlook
- EXCEL
- Word
- Micros
EDUCATION/EXPERIENCE
- College degree preferred
- Experience in a training or leadership role
- Experience in a high volume restaurant preferred
WORKING CONDITIONS
- Lifting and carrying of objects, 30-40 pounds
- Ability to push or pull objects 50-100 pounds
- Sitting 10% | Walking 40% |Standing 30% | 20% bending, kneeling, lifting, climbing
- Ability to go between hot and cold temperatures
FULL TIME BENEFIT OVERVIEW
- Medical, Dental, and Vision
- Short- and Long-Term Disability and Life Insurance
- Employee Assistance Program (EAP)
- 401(k)
- Paid Time Off to include Vacation, Holidays, & Sick
- Tuition Reimbursement
- Complimentary and Discounted Rooms - Hilton Hotel Discounts
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Restaurant type:
- Fine dining restaurant
Shift:
- 10 hour shift
License/Certification:
- Food Handler Certification (Preferred)
- TABC Certified (Preferred)
Work Location: One location
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