The beautiful and vibrant Embassy Suites by Hilton Boca Raton is conveniently located thirty-five minutes north of Fort Lauderdale\Hollywood International Airport. This beautiful newly renovated property has been redesigned with the family and corporate traveler in mind. Close to warm, sunny Florida beaches, family attractions, universities, shopping and many Fortune 500 companies of Boca Raton. Our Boca Raton hotel is conveniently located in Palm Beach County at the border of Broward County.

The Embassy Suites by Hilton Boca Raton is seeking a highly qualified and self-motivated part-time Restaurant Server responsible for greeting guests, taking orders, serve food and beverages, and checking on guest to ensure complete satisfaction.

Education: High School Diploma or equivalent is preferred.

Experience: One-year food and beverage experience with excellent customer service experience and knowledge of full service tableside service and standards. Must be of legal age to serve alcohol and actively TIPS Certified or be willing to acquire TIPS Certification within two weeks of employment.Must possess a Food Handlers Certification or be willing to acquire the Food Handlers Certification within the first two weeks of employment.

Job Essentials:

• Presents menu, answers questions, and makes suggestions regarding food and service and/or drink service. Become informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the guest(s) as requested.
• Relays order to kitchen and serves courses from kitchen and service bars.
• Serves menu items to guests in a prompt and courteous manner and according to established service standards; times the service of courses to correspond with the dining pace of the guests.
• Complete a check back after guest receives meal.
• Observe guests to respond to any additional requests and to determine when meal has been completed.
• Compute bill and accepts payment.
• Clears and resets tables at conclusion of each course and completely resets table in a timely manner after guest(s) departs.
• Complete of all opening, running (during service time), and closing sidework assigned each shift.
• Assist co-workers when needed throughout the shift.
• Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the “Make it Right” established guidelines.
• Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner.
• Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively.
• Perform any other job-related duties as assigned.
• Knowledgeable of hotel facilities, the hotel area and services to assist guests as appropriate.
• Ability to prioritize, organize and follow up.
• Ability to read, speak and understand the English language in order to communicate with guests.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to effectively deal with internal and external customers with tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts, including Weekday Evenings, weekends and holidays.

Physical Demands:

While performing the duties of this position, the job regularly requires one to Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds. Carry a banquet serving tray, filled to capacity, overhead/on shoulder; Stand or walk for an entire work shift.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

***Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.**'
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Additional Compensation:

• Tips

Benefits:

• Other

Pay Frequency:

• Bi weekly or Twice monthly

Schedule:

• Monday to Friday
• Weekends required
• Holidays required
• Day shift
• Night shift

Working days:

• Monday
• Tuesday
• Wednesday
• Thursday
• Friday
• Saturday
• Sunday

Tip income:

• Yes

Job Type: Part-time

Pay: $7.98 - $10.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Restaurant experience: 1 year (Preferred)

Work Location: In person

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