We are currently looking for the right full-time Retail Sales Associate to join our Team!

Are you ready to take back your evenings and weekends? Our store is open 9:00AM - 7:00PM Monday through Friday; Saturday 9:00AM - 6:00PM; 12:00PM-6:00PM on Sunday.

Our Retail Sales Associate hours provide a real work-life balance!

The average Retail Sales Associate within this area is making a base + commission UP TO $14.62 per hour!

FirstCash Benefits Package

• Comprehensive Medical, Dental, Vision, Life, Supplemental and other voluntary options (eligibility required)
• Employee 401K Program (6 months of service/21 yrs of age or older)
• VACATION: Employees are granted one-week of paid vacation after completing six-months of active, full-time service. Eligible employees are provided an additional 1 week (40 hours) of vacation after completing one-year of active employment and 2 weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, PTO/Vacation grant is adjusted in accordance with state/local municipality requirements).
• SICK/PERSONAL: Eligible employees are granted 8 hours after 6 months of employment, to be used before first anniversary and granted 16 hours each anniversary thereafter (years 2-10) (*if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).
• Tuition Reimbursement is available to full time employees who meet minimum program requirements.
• Employee discount is available to all employees on first day of active employment
• Earned Wage Access is available to all employees on first day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to five times in a monthly cycle.

Position Summary:

An entry-level sales position in our pawn store locations nationwide. The Pawnbroker/Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. Greets, engages, and interacts with customers in a positive and professional manner to process sales and loan activity and transactions. Thrives on engaging with customers, assists with inquires and problem resolution. Associates will work with a wide variety of jewelry and general merchandise, to include tools, electronics, firearms (*in FFL locations) and much more.

This position offers an hourly wage, PLUS employees earn commission based on productivity!

Responsibilities

(This is a representative list of the general duties the sales associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)

• Greets and interacts with all customers to develop a rapport to better help provide and recommend appropriate financial solutions
• Performs non-management open/close procedures
• Keeps sales floor clean, stocked and maintains display of merchandise
• Performs sales and loan transactions in accordance with established policies, procedures, practices and regulatory requirements
• Handles all cash and negotiable items in accordance with established policies, procedures, practices and regulatory requirements
• Answers incoming calls per company standards
• Effectively communicates to customers the legal aspects of the pawn and buy transactions
• Communicates effectively with fellow coworkers and managers, displaying respect and using effective communication tools
• Partners with all employees to create a positive and memorable customer experience
• Successfully completes assigned training
• Other related duties, as assigned

Minimum Requirements & Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law) some of which include, but are not limited to, standing, stooping, walking, climbing, and pushing, pulling and lifting.

• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building (within our parking lots) or to retrieve products stored in exterior storage buildings or other areas.

• Minimum 18 years of age
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, and work with people; team oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently.
• Cash handling experience preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate Point of Sales (POS) system and common office machines.

Location-Specific Compensation Information

Entry Level Base Payrate: $10.00

Maximum Base Payrate: $13.00

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

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