Position Summary

The mission of Pierce College is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world.

Recognized by the Aspen Institute as one of the Top 10 community colleges in the nation (2021), Pierce College is an innovative, mission-driven, data-informed, and equity-minded community college dedicated to helping all students achieve their academic and professional goals, with a focus on racial and social equity and justice.

Pierce College is seeking to hire an Equity, Diversity, and Inclusion, College Access, Retention, and Engagement Services (EDI CARES) Retention Engagement Manager. The EDI CARES Retention Engagement Manager primarily focuses on closing college access gaps, increasing persistence, degree completion, and college/university enrollment for prospective and enrolled students in EDI CARES programs. The EDI CARES division is the lighthouse to several Department of Education federal grants and programs:

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TRIO Programs: Student Support Services, Talent Search, Upward Bound

• Asian American Native American Pacific Islander Serving Institutions (AANAPISI)
• Louis Stokes Alliance for Minority Participation (LSAMP)
• Native & Indigenous, Black and Brown Excellence student empowerment programs

This position joins a dynamic team that provides holistic and culturally sustainable services with a specialized focus for students who are historically marginalized and disenfranchised. This position will be the lead for the James Baldwin, Black and Brown Excellence Student Empowerment Program. This position will oversee and lead program recruitment, retention and engagement activities.

The Retention Engagement Manager reports to the Dean of Student Success, EDI CARES. For more information about EDI CARES, visit https://www.pierce.ctc.edu/edi.

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About the District*
The college enjoys a strong presence in the community and participates in numerous partnerships with business, community, government, and educational organizations.

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Pierce College at Fort Steilacoom*
Located on a beautiful 140-acre site adjacent to a 340-acre community, recreational park, and Waughop Lake. Want a feel for our District; take a peek at aerial campus views!

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Pierce College at Puyallup*
Located on a luscious site with 125-acres of wooded land including modern facilities and beautiful hideaways.

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Pierce College at JBLM*
Located at the Joint Base Lewis-McChord military sites, serving many of our military and active duty families serving our country.

Essential Functions

The Equity, Diversity and Inclusion, College Access, Retention and Engagement Services (EDI CARES) Retention Engagement Manager will be responsible for the following, but not limited to:

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Providing Direct Student Engagement & Retention Services*

• Oversee and serve as the recruitment and retention lead for the James Baldwin, Black and Brown Student Empowerment Program; Lead is responsible for all program recruitment, retention and engagement opportunities and events.
• Create a brave and collaborative environment that centers anti-racism, equity, and solidarity that is inclusive to the experiences of students, staff, and college community.
• Provide culturally appropriate direct services to EDI CARES programs students from diverse backgrounds (African/African American, Asian American and Pacific Islander (AAPI), Latino(a)/Hispanic, and Native American/Alaskan Native/Indigenous), first generation, students with disabilities, and/or under-resourced.
• Assess students using program specific intake forms, exploring past educational experiences, identifying cultural barriers to success, and other barriers to program completion and make appropriate referrals to internal and external partners.
• Provide holistic and culturally sustainable support services to new, continuing and returning students.
• Create an atmosphere for EDI CARES students to feel affirmed, empowered and valued.
• Develop, implement and coordinate strategies that meet EDI CARES programs objectives for persistence, completion, college/university enrollment for student caseload.
• Work on the development, implementation, and support of innovative practices, policies and programming that promote student achievement and degree completion with an emphasis on closing equity gaps in college access and completion.
• Provide systematic communication with students through multiple methods, including district approved technology and student progress reports, which may reflect barriers resulting in referrals to internal or external resources.
• Assist and collaborate with staff in the design, recruitment and implementation of summer access programs for enrolled and prospective students to EDI CARES programs.

External and Internal Engagement Services

• Explain the EDI CARES programs to individuals, college community, and local community organizations.
• Conduct monthly culturally responsive, financial, educational workshops for program students and college campus community, student ambassadors and student workers to meet the needs of program students.
• Plan, organize, coordinate activities, events, and collaborate with department staff to implement student induction for new incoming students.
• Promote external engagement efforts, which may include visitations to secondary schools and community-based organizations as needed to meet program federal goals.
• Assist with providing the college community with current equity issues affecting students.
• Represent the college at external community functions and meetings.
• Assist with the design and implementation of EDI CARES College Access summer programs, year-round engagement workshops, forums, conferences, campus tours and related college-sponsored events.
• Assist with the development and/or selection of marketing and promotional materials, including media packages to increase engagement and enrollment for students in EDI CARES college access programs.
• Work in collaboration with EDI CARES College Access, Equity Empowerment programs and Student Life district teams to ensure division goals are met.

Administrative Support

• Maintain administrative record keeping, student contracts for annual performance reports, and documentation for student and program outcomes.
• Complete monthly reports for travel, purchase card, and/or finance reconciliation.
• Perform other duties as assigned.

Qualifications

Education Required

• Bachelor’s Degree in Education, Social Sciences, Sciences, Technology, Engineering, Math (STEM), or any related field of study.

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Experience Required*

• Two (2) years or more experience providing direct service to clients/students.
• Experience working in diverse communities from marginalized and disenfranchised backgrounds such as first generation, low income, students with a disability, and students from diverse ethnic/cultural backgrounds, specifically students who identify as Asian and/or Pacific Islander.

Required Knowledge, Skills, and Abilities
Multiculturalism

• Works to eliminate barriers to diversity for marginalized and disenfranchised students; works to prevent new barriers to diversity from being built. Sees the value of cultural, ethnic, gender, and other individual differences in people; creates an environment of learning about, valuing, encouraging, and supporting differences. Values organizational diversity; treats others with respect; promotes cooperation; effectively manages relationships. Creates an environment that embraces and appreciates diversity.

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Communications*

• Demonstrated ability to communicate verbally and in writing the requirements of EDI CARES programs in a manner that supports student success. Works with both internal and external customers to satisfy program expectations. Effectively communicate with and assist students and internal/external community. Ability to be attentive, identify issues, provide options, fulfill services, and exercise knowledge of program policies and procedures to assist others.

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Teamwork*

• As an active member of a team, has the ability and desire to work cooperatively with others, participates and fosters teamwork, and positively influences others within a team.

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Interpersonal Skills*

• The ability to notice, interpret, and anticipate others’ concerns and feelings and to communicate this awareness empathetically to others.

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Personal Responsibility*

• Adheres to high standards of integrity and honesty; demonstrates a commitment to the organization and its mission, vision, and values.

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Customer Relations*

• The ability to anticipate, assess, and respond effectively to customers' diverse needs; makes excellent customer service a high priority to attract, support, and retain our students. Ability to identify customer needs through courteous questioning and a sincere desire to be helpful.

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Job Management*

• Ability to take responsibility for performance, set goals, and balance critical job requirements through task management, results orientation, stress management, and problem-solving skills.

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Ability & Willingness*

• Ability to maintain the highest level of confidentiality at all times.

Computer Skills

• Working knowledge of with MS Office products. Ability to compose, send, and respond to electronic mail; utilize e-mail functions such as calendars and meeting requests; navigate the internet to find and download information.

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Experience, Skills & Abilities*

• Ability to analyze complex problems and judge the best solution or action to resolve or respond to difficult situations. Ability to prioritize and perform multiple tasks in the same timeframe, handle interruptions appropriately, and return to incomplete tasks; document and update information in the written or electronic form to maintain accurate and complete records.

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Special Requirements and Conditions of Employment*

• The successful candidate must consent to and pass a criminal background check after a conditional offer of employment.
• Have access to transportation to attend meetings and events off campus.

Application Process

To be considered for this position, applicants must

• Meet the required qualifications as outlined in this announcement.
• Complete the online application profile and apply for the specific job opening at: https://www.pierce.ctc.edu/hr.
• Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement. (Cover Letter)
• Upload (attach) detailed résumé of all educational and professional experience.(Résumé)
• Transcripts are not required in order to apply for this position; however, if you are selected for an interview, you will be asked to submit copies of unofficial transcripts showing completion of the required level of education. Please upload current copies of your transcripts, if available. Unofficial copies of all college and university transcripts must include degree received and conferral date. International transcripts must include a foreign transcript evaluation. For a list of approved credential evaluation services visit: www.naces.org/members.htm (Unofficial transcripts acceptable for application process; official transcripts required upon hire). (Transcripts)
• Upload (attach) a list of at least two professional references with names, addresses, telephone numbers, and e-mail addresses. Letters of recommendation will not be accepted.* (References)*
• Provide a response to the following question. (Supplemental Question)

Please share how you will utilize and embody the teachings and philosophies of James Baldwin to advance racial equity and social justice for students at Pierce College?
Please Note
To ensure consideration, application materials should be received no later than end time on the closing date.
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T*erms of Employment
This is a full-time administrative - exempt position. The primary work location will be at Pierce College, Fort Steilacoom campus. Frequent travel to Pierce College campuses or other sites may occur. Work hours are between 8:00 am to 5:00 pm, Monday through Friday.
Some evening and weekend hours may be expected depending on student needs.

Salary & Benefits
The salary range for this position is $69,379.00 to $75,161.00 annually. Your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website at: https://www.pierce.ctc.edu/hr- benefits.

Physical Work Environment
This position works indoors in an office environment and the ability to sit for four (4) or more hours per day.

Reasonable Accommodation
Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

Screening & Interview Process
Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.

Conditions of Employment
Pierce College is a “fully vaccinated campus” under the state’s higher education guidance, which means that COVID-19 vaccination (or allowable exemption) will be required for all employees and students. More information can be found here: Vaccination Requirements.

Prior to the start of employment, the finalist for this position will be subject to a criminal background check as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law RCW 28B.112.080.

An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.

Equal Opportunity
The Pierce College District is an equal opportunity employer. The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices. Decisions are made without regard to race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal.

For more information about this position or assistance regarding your application, please contact the Human Resources office at: jobs@pierce.ctc.edu.

Questions regarding equal employment opportunities or discrimination may be directed to the following:

Sean Cooke
Title IX Coordinator
(253) 840-8472

Tami Jacobs
ADACO / Section 504 Coordinator
(253) 964-6581

Holly Gorski
Vice President for Human Resources
(253) 964-6519

Paula Henson-Williams
District Affirmative Action Officer
(253) 864-3229

Job Type: Full-time

Pay: $69,379.00 - $75,161.00 per year

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