Join the LuCrew!

Lulus Vision

At Lulus, our team is committed to offering the best possible service to our customers throughout the world. Our fun and casual work environment focus on innovation and teamwork at all levels of the organization. We are always on the lookout for talented and dedicated people to join the Lulus team as we continue to build our community!

Our Commitment

Lulus is proud to be an equal-opportunity employer and strives to create an organizational climate that fosters belonging, dignity, and justice so that all of our team members can show up as their authentic selves and thrive. We are committed to increasing the representation of marginalized people across our team through hiring practices that value lived experience and unique perspectives. Our work environment embraces creative expression, collaboration, and connection without the expectation of assimilation.

As a Returns Team Member, you will be handling the returns that come into the warehouse. Opening packages or folding clothes as the workflow demands, quality checking the items to ensure the best product goes back out to the customers. Under the advisement of the leadership team, you will make sure the workflow of the day is completed.

What You'll Do

Opening: Upon opening a return your responsibilities include:

• Make sure all items in the returned package are being initiated.
• Quality Check the items returned, making sure damaged items were not sent back by the customer.
• Read notes left by other departments to know the proper procedure to follow.

Folding:

• Doing a deeper quality check to ensure that damages do not go back out to the floor.
• Folding items in an orderly fashion to present to the customer.

Replenishment:

• Stacking desks with products for the openers to open and the folders to fold.
• Keeping the floor clean, trash emptied when necessary, and tally counts accurate.
• Additional miscellaneous tasks the leadership team needs to be done to complete the day's work.

Additional Primary Responsibilities:

• Keep your station clean and orderly. Checking emails for daily huddles and updates.

What You'll Need

• High School Diploma or GED preferred.
• Prior experience working in a warehouse environment is desired.
• Excellent attention to detail.
• Must be able to adapt quickly and cooperatively to change and be willing to jump in to help fold and open as needed.
• Demonstrate cooperative behavior with colleagues, supervisors, and managers at all times.
• Work well under pressure. Meet multiple, and sometimes competing deadlines.

Work Environment

• Duties are performed both inside and outside in varying temperatures including heat, cold, and sometimes wet or humid conditions. Exposure to high background noise is probable.

Physical Requirements for Performing Essential Duties

• Sitting/Standing/Walking: Approximately 95% of the time is spent in varying work areas where standing and walking are required. 5% of time spent in an office environment.
• Speaking/Hearing: Ability to effectively communicate and coordinate with co-workers and subordinates.
• Vision: Ability to visualize items around the work area, able to assess weights, and judge distances and heights. Good eye-hand/foot coordination.
• Lifting/Carrying: Ability to lift/carry 50 lbs by hand.
• Stooping/Kneeling: Ability to stoop and/or kneel to access locations as needed.

What You'll Love About Us

• Great Company Culture - Where you can be you!
• Work that stays at work - Genuine work/life balance
• Rest and Relaxation - Paid time off, 8 Holidays, 2 floating days
• Health Benefits - Medical with FSA, Dental, and Vision
• Prepare for the future - 401(k) with a 4% company match
• Wardrobe Perks - 30% employee discount!

We're ready to meet you! Come help us achieve our ambitious goals!

Beware of scammers posing as Lulus employees or recruiters. All communication from Lulus will come from a Lulus.com email address, or via our internal HR system, Paycom. Lulus will never ask candidates to pay any fees or to provide bank account information as a condition of accepting a job offer. If you have any concerns, see suspicious job advertisements, or receive suspicious communications that reference Lulus, please email careers@lulus.com.

What You'll Do

Opening: Upon opening a return your responsibilities include:

• Make sure all items in the returned package are being initiated.
• Quality Check the items returned, making sure damaged items were not sent back by the customer.
• Read notes left by other departments to know the proper procedure to follow.

Folding:

• Doing a deeper quality check to ensure that damages do not go back out to the floor.
• Folding items in an orderly fashion to present to the customer.

Replenishment:

• Stacking desks with products for the openers to open and the folders to fold.
• Keeping the floor clean, trash emptied when necessary, and tally counts accurate.
• Additional miscellaneous tasks the leadership team needs to be done to complete the day's work.

Additional Primary Responsibilities:

• Keep your station clean and orderly. Checking emails for daily huddles and updates.

What You'll Need

• High School Diploma or GED preferred.
• Prior experience working in a warehouse environment is desired.
• Excellent attention to detail.
• Must be able to adapt quickly and cooperatively to change and be willing to jump in to help fold and open as needed.
• Demonstrate cooperative behavior with colleagues, supervisors, and managers at all times.
• Work well under pressure. Meet multiple, and sometimes competing deadlines.

Work Environment

• Duties are performed both inside and outside in varying temperatures including heat, cold, and sometimes wet or humid conditions. Exposure to high background noise is probable.

Physical Requirements for Performing Essential Duties

• Sitting/Standing/Walking: Approximately 95% of the time is spent in varying work areas where standing and walking are required. 5% of time spent in an office environment.
• Speaking/Hearing: Ability to effectively communicate and coordinate with co-workers and subordinates.
• Vision: Ability to visualize items around the work area, able to assess weights, and judge distances and heights. Good eye-hand/foot coordination.
• Lifting/Carrying: Ability to lift/carry 50 lbs by hand.
• Stooping/Kneeling: Ability to stoop and/or kneel to access locations as needed.

What You'll Love About Us

• Great Company Culture - Where you can be you!
• Work that stays at work - Genuine work/life balance
• Rest and Relaxation - Paid time off, 8 Holidays, 2 floating days
• Health Benefits - Medical with FSA, Dental, and Vision
• Prepare for the future - 401(k) with a 4% company match
• Wardrobe Perks - 30% employee discount!

We're ready to meet you! Come help us achieve our ambitious goals!