RMA Coordinator Job at Mood Media
Mood, a private equity-backed company, is the world’s leading in-store media solutions company dedicated to elevating the Customer Experience. The Company creates greater emotional connections between brands and consumers through the right combination of sight, sound, scent, social and systems solutions. Mood reaches more than 150 million consumers each day through more than 500,000 subscriber locations in 100+ countries around the globe. Mood’s clients include businesses of all sizes and market sectors, from the world’s most recognized retailers and hotels to quick-service restaurants, local banks and thousands of small businesses. For more information, visit: www.moodmedia.com
SUMMARY
The RMA Coordinator, based at our Fort Mill, SC, location, will be responsible for processing inbound equipment and logging transactions in the Oracle database. This role will also work closely with various internal and external departments to ensure data integrity. Attention to detail is a primary responsibility as are good written and verbal communication skills. The ability to navigate common business software is essential and required on a daily basis. The position also requires a good deal of physical lifting and moving of heavy equipment.
ESSENTIAL JOB FUNCTIONS
- Process incoming RMA equipment including opening boxes, itemizing returned merchandise, and examining equipment.
- Log into, locate information and update company database.
- Follow up as necessary with internal and external teams regarding returned merchandise via phone, in-person and/or e-mail.
- Prepare merchandise for shipping, including inspecting, repackaging and re-labeling.
- Ability to lift up to 70 pounds.
Mood Employees enjoy:
- Compensation commensurate with experience
- Medical, dental , life insurance
- Short and long term disability
- 401(k) plan
- Generous paid time off
Mood Media is an Equal Opportunity Employer M/F/Disability/Veteran
Visit us online at www.moodmedia.com
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: One location
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