The Room Attendants' (Housekeeping) key responsibility at the Holiday Inn Express & Suites Dripping Springs is to ensure guest rooms and other areas of a hotel are kept clean every day. The Room Attendant Housekeeping's job entails, making beds, replacing used towels with new ones, vacuuming carpets, cleaning and disinfecting bathrooms, and ensuring new toiletries provided by the hotel are placed in appropriate places. The role of the Room Attendant Housekeeping in the operation of a hotel also entails observing the condition of the room they are cleaning to be sure everything is okay in the room and up to hotel and guest expectations.

• Detail-oriented and thorough.· Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Education and Experience:

• Sufficient education and literacy are needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to read, write, speak, understand, and communicate in basic English preferred.

Physical requirements:

• Flexible and long hours required
• Must be okay with working inside and outside in various temperatures
• Must be able to lift up to 40 lbs.
• Must be able to stand for long periods of time

Responsibilities

• Receives a list of assigned rooms from the manager and prioritizes rooms requesting early cleaning.
• Checks the inventory of the cleaning cart and adds any necessary supplies.
• Knocks and announces themself before entering the room; return at a later time if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel policies.·
• Wipes surfaces in the room and cleans mirrors.
• Vacuums floors and removes trash.
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
• Ensures room meets hotel standards with a final walk-around.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in the laundry room as needed.
• Notifies the maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found area if the guest has checked out.
• Performs other related duties as assigned.