Route Service Representative Job at American Textile Maintenance Co.
- Understand the products, processes, and capabilities of ATM.
- Continuous training programs for all service team members in the following areas:
- Communicate efficiently with all pertinent departments.
- Be a good listener to the customer and work team.
- Flexible to the ever-changing market climate
- Understand new products, pricing strategies, and other processes when appropriate.
- Maintains and reviews service effectiveness records.
- Assures that good housekeeping practices are maintained in service office area and vehicles.
- Works with other Team Members to solve mutual problems.
- Keep updated Route Notes (Route Notes should be updated every couple of months)
- Renew all accounts where agreements are expired (If applicable).
- Look for opportunities to grow routes (internally & externally).
- Understand and know how to operate vehicle, hand-held device, hand-truck, and other tools for work day
- Understand and know how to write an Addendum to Service correctly/Pink Form/Agreement and any other pertaining paperwork to take care of the route.
- Responsible and Respectable behaviors to customer and service team since you are a reflection of ATM.
- Maintain good housekeeping practices in company vehicles and work area.
- Maintain good appearance. For example, grooming habits. Clean shaven or neat facial hair, hats should be worn correctly, black shoes, black socks, and shirts tucked in etc.
- Work well with others and have a Teamwork approach.
- Maintain a good standing driving record.
- Maintain a learning desire on a daily basis.
- Must be able to problem solve while at accounts.
Job Type: Full-time
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