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RSMS Technician Job at Helmerich & Payne, Inc.

Helmerich & Payne, Inc. Tulsa, OK

At H&P, our people are our strength.

The RSMS Technician is primarily responsible for handling incoming trouble calls from rigs and maintenance, remote monitoring and troubleshooting, capturing and communicating organizational learnings, assisting field personnel as needed, and improving performance in the H&P land drilling fleet. The ideal candidate for this position will live in the Tulsa, OK area but is not required to relocate. The Technician will work a rotating shift (14/14) to allow for 24/7 call center coverage.
Job duties include, but are not limited to:
  • Remotely diagnoses problems with rig control system components including Programmable Logic Controllers, Variable Frequency Drives, control networks and HMI computers.
  • Provide troubleshooting support to field maintenance personnel based on logical troubleshooting methods.
  • Assist in coordinating the efforts of maintenance personnel, operations, engineering and third-party vendors to expedite high priority repairs.
  • Retrieve and analyze historical information from rig dataloggers and other resources for use in troubleshooting, post-event reconstruction and to improve performance and reliability.
  • Prepare PowerPoint and multimedia presentations to promote organizational learning throughout the H&P land drilling fleet.
  • Act as the primary liaison between field personnel and engineering for resolving technical inquiries.
  • Prepare standardized daily reports to communicate the status of the H&P rig fleet.
  • Write journal entries and call reports to document rig issues (affected systems, symptoms, operational impact, failed component, corrective actions, time to correct, etc.).
  • Prepare and facilitate conference calls with H&P districts.
  • Identify equipment and drilling performance trends and make recommendations for improvements to maintenance and drilling practices.
  • Remotely monitor drilling operations and rig alarm conditions and relay that information to maintenance personnel and operations so they can initiate corrective actions.
  • Coordinate with rig, information technology, and networking personnel to ensure all remote diagnostic equipment is operational.
  • Demonstrate the H&P Company values: Actively C.A.R.E., Service Attitude, Innovative Spirit, and Teamwork.
Qualifications:
  • Strong technical background with advanced knowledge of electrical, electronic, instrumentation, prints, schematics, and test equipment.
  • Proficient PC skills, Microsoft Office applications required with emphasis on Excel.
  • Excellent verbal, written, presentation and technical writing skills required.
  • Strong interpersonal skills.
  • Flexible and team-oriented.
  • Bachelors’ degree plus two years of experience in Electrical Engineering, Electrical Engineering Technology/related field preferred but not required.
  • A minimum of one year of formal training and 5+ years of experience on electrical and electronics theory and troubleshooting or 4+ years of experience as an H&P Electrician or, 2+ years of experience as an H&P Electrician plus 3+ years of experience on electrical and electronics theory and troubleshooting preferred but not required.
    Experience on mechanical, hydraulic and pneumatic systems a plus.
  • Oil and gas industry experience.
  • Spanish speaking a plus.
Thank you for your interest in joining our team!



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