The Friendly Toast: Front of House Hourly Job Description

Classification: Hourly Non-Exempt

Reports to: Manager on Duty

The Friendly Toast is a unique “all day brunch and bar” restaurant with an eclectic, scratch-made menu. The Toast is an amazing place for growth within the restaurant industry for the right people. We have a commitment to grow 2-4 new locations per year for the next five to seven years. Are you a busser/runner looking to start a career in an exciting restaurant?

BUSSER & RUNNER JOB DESCRIPTIONS

The FOH position consists of Hosts, Bussers, Runners, Servers and Bartenders. As a FOH position you may be asked to help cover other positions during your employment. These positions are the face of The Friendly Toast and have direct interaction with guests. The FOH position must be friendly, outgoing and possess good communication skills. Your individual personality should shine through – use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment.

Major Responsibilities: Primary duties and responsibilities include, but are not limited to, the following:
Bussers:

• Prepares dining room for patrons by cleaning; setting decorations, condiments, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation and safety policies.
• Maintains menu presentation by keeping menus clean; replacing damaged or soiled pages.
• Maintains table setting by removing courses as completed; replenishing utensils; being alert to patron spills or other special needs.
• Supports wait staff by setting-up and replenishing condiment stands, trash containers liners, and bus stations.
• Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility.
• Updates job knowledge by participating in staff training opportunities.

Runners:

• Highly skilled in providing food to the guests in an efficient and accurate manner
• Known for anticipating guests’ needs and deal with them accordingly.
• Excellent communication and guest service skills
• Proven record of handling stress in a fast-paced work environment
• Demonstrated ability to multi task
• Deliver food to the guests
• Ensure that food is delivered quickly and of the good temperature
• Provide and maintain all foodstuff for restaurant
• Transfer food items to and from kitchen

Benefits Include:

• 40 hours of sick time each year
• Paid Time Off after 1 year of employment
• Time and a half on designated holidays
• Medical and Dental benefits for full-time team members
• 401k plan options
• Meals

The Friendly Toast is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.