About our Company:

Hotel Genevieve is a new hotel project from Austin’s acclaimed hospitality group Bunkhouse. At 122 rooms, it is Bunkhouse’s largest hotel to date and melds new architecture with rich touches that reference Louisville’s one-of-a-kind culture. Inspired by a city that is much more layered than bourbon and horses, the hotel is for a regional type of limestone, Saint Genevieve, which is a key ingredient in bourbon production. Limestone is also prevalent throughout Texas, providing a throughline from Bunkhouse origins to this new chapter in Kentucky. Saint Genevieve is also the patron saint of Paris, celebrating both the French origins of Louisville and the many women that worked to bring the hotel to life.

Hotel Genevieve is proud to be a part of Bunkhouse, a hospitality company that is founded on the pillars of design, music, and authentic community-driven experiences. Bunkhouse operates and has designed, developed, and revitalized a celebrated portfolio of hospitality projects throughout the U.S., which include Hotel San José (sanjosehotel.com), Hotel Saint Cecilia (hotelsaintcecilia.com), Austin Motel (austinmotel.com), Jo’s Coffee (joscoffee.com), Hotel Magdalena and Summer House on Music Lane (hotelmagdalena.com), The Carpenter Hotel and Carpenters Hall (carpenterhotel.com) in Austin; Hotel Havana and Ocho (havanasanantonio.com) in San Antonio; Shady Villa Hotel and Stagecoach Restaurant in Salado, TX; Phoenix Hotel (phoenixsf.com) in San Francisco, California; and Hotel San Cristóbal and Benno (sancristobalbaja.com) in Todos Santos, Mexico, with plans for expansion and future projects throughout the U.S. and Mexico.

We're looking for:

A Sales and Events Coordinator will excel in contacting potential customers to develop & generate business, respond to all leads for business in a timely manner, coordinate activities for bookings, and organize sales activities to maximize results. This position assists the Director of Events and Brand Partnerships to develop, implement, promote and follow through on actions and activities to increase business revenues

A Sales and Events Coordinator must have the ability to resolve conflict and a thorough understanding of Bunkhouse policies. Furthermore, a Sales and Events Coordinator must develop and maintain the company’s culture, values and reputation in the public eye, and with all staff, guests, vendors and partners.

Knowledge, Skills, and Abilities:

• High School diploma or general education degree (GED). College Degree preferred
• Two (2) years related experience in hospitality events or events industry
• Ability to create documents in Excel and Word
• Ability to understand other computer programs (i.e. Property Management System)
• Ability to apply concepts of math including addition, subtraction, multiplication, division and algebra, using whole numbers, common fractions, and decimals

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.

Job Requirements:

• Meet with potential customers to offer event services and tour the venue
• Meet with customers to discuss in house offerings for special occasions such as conferences, festivals, weddings, parties and banquets
• Coordinate services, staff and location with necessary vendors and departments
• Book special event reservations accurately
• Ensure special event revenue is collected properly
• File all necessary permits required for each event and ensure each event follows local regulations
• Schedule all special events staff and assign duties and responsibilities in accordance with work requirements
• Outsource additional labor for functions when necessary
• Develop and initiate all actions necessary and appropriate to achieve established sales department revenue goals and overall business revenue goals for the property
• Serve as a leader in Bunkhouse “Guest Service” culture through personal actions, identifying areas for improvement
• Demonstrate working knowledge of Bunkhouse operational standards
• Actively and consistently prospect and develops new sources of business for venue through telephone and email marketing and outside personal sales calls, successfully converting potential business opportunities to confirmed bookings
• Plan personal work schedule, prioritizing work tasks and responsibilities
• Respond to contacts for hotel information in a business-like and timely manner
• Respond in timely manner to all leads/RFPs and other sources of potential business opportunities for the venue
• Participate in meetings, sales blitzes, and brainstorming opportunities to increase sales results for venue
• Utilizes office systems consistently to maintain accurate, up to date information for all business contacts
• Prepare and distribute internal/external correspondence, contracts, BEO’s, group resumes, rooming lists, event schedules, and other documents in an accurate and timely manner
• Responsible for securing completed distribution of group credit information, and accurate adherence to event billing procedures
• Maintain trace dates for contact follow-up and all actions necessary for group bookings and appreciations
• Distribute information to all Departments regarding needs and requirements of groups, meetings and events taking place on the property
• Complete monthly Sales Department Productivity Report
• Monitor business trends and directs adjustments to Revenue Maximization Strategies
• Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction

• Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the venue are met
• Maintain a high level of cleanliness and safety in the work area
• Maintain an increased awareness of safety issues throughout the property
• Keep abreast of safety and emergency procedures and OSHA requirements
• Attend relevant meetings

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Working Conditions/Environment:

• The noise level in the work environment is usually moderate
• The person in this position may have to lift up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
• The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day

Bunkhouse is committed to providing access and reasonable accommodation in its services and employment for individuals with disabilities. To request disability accommodation in the application process or for a specific position, contact Bunkhouse Human Resources at hr@bunkhousegroup.com or (512) 852-2311

Benefits

Bunkhouse offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

• Highly subsidized Medical, Dental and Vision insurance
• Company paid Life Insurance and Long-Term Disability coverage
• Short Term Disability coverage
• Generous Paid Time off (Full Time)
• Free stays at Bunkhouse hotels (Full Time)
• 401k with company matching
• Employee Discounts (50% off on food & beverage!)
• 8 weeks paid Parental Leave (Full Time, after 1 year employment)

Bunkhouse Core Values

• BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
• CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
• BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
• EMBRACE ADVENTURE. We don’t always know where the road will lead, but we know that we’ll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
• LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.