Job Description

Title: Retail Sales Associate/Chocolate Advisor

Position Purpose
The individual in this position is part of a selling team whose primary objective is to achieve or exceed the store’s daily/weekly sales plan and perform all functions necessary to provide superior customer service.

Essential Job Functions/Key Accountabilities

• Consistently contribute to the store’s ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills.
• Demonstrated understanding and commitment to the store’s sales mission on a daily, weekly, monthly basis.
• Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators.
• Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus.
• Demonstrate personal commitment to achieving store’s targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity.
• Monitor and escalate customer or product issues to management in a timely and professional manner.

Operational Controls

• As part of the store’s team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to.
• Cash Management (POS, Paperwork, Vendor Logs, Policies & Procedures)
• Take initiative to re-stock shelves as needed, monitoring date codes and pricing
• Perform store maintenance & cleaning as directed. Maintain store cleanliness
• Comply with all Quality Assurance policies & procedures

Position Qualifications

• Ability to interact positively with customers
• Basic math and/or accounting skills
• Ability to take direction and execute work effectively
• Prior retail experience, preferably in a specialty retail environment
• Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds
• Ability to climb, balance, stoop, kneel, crouch and reach with arms
• Must be available to work nights, weekends (Saturday and Sundays) and Holidays

It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status.

Applicants for this position may be required to successfully pass background and drug screenings.

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Lee, MA 01238: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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