Sales Development Representative Job at Vantage Communications
We are seeking Sales Development Representatives (SDR) for Vantage Unified Communications in our Langhorne, PA office. In this role you will work closely with our Sales Teams to qualify UCaaS and CCaaS campaign responders and hand-off to our Account Executives or Channel Account Manager. You will maintain a thorough understanding of Vantage Unified Communications products and services, industry knowledge including competitive landscape, customers pain points and needs in order to properly position hosted PBX/VOIP solutions and qualify-in/qualify-out campaign responders. This is a high-energy position as goals are a minimum 120 prospecting activities per day. This role requires an individual who is extremely positive, motivated, enthusiastic, results-driven, great attention to detail, is coachable and wants a career in Hi-Tech sales. As a SDR for Vantage Unified Communications it will be critical for you to conduct business dealings with prospects in a way that creates a superior customer/prospect experience that will set the stage for a future sale of Vantage Unified MAXvoice or MAXcallcommand solutions.
Responsibilities
- Meet/exceed Sales Assigned and Sales Qualified Lead (SAL & SQL) goals on a weekly and monthly basis
- Meet/exceed Key Performance Indicator (KPI) metrics on daily/weekly prospecting activities (120 blended activities daily 60 calls / 60 emails)
- Follow Vantage Unified Communications process and best practices for properly working Marketing Assigned Leads (MQLs)
- Document all activities (phone and email outreach) within our proprietary CRM AMPED
- Qualify prospects to the correct agreed upon criteria with the sales organization
- Host Hand-off calls with prospects and the sales teams
- Develop and maintain superior customer service relationship with prospects and customers
Qualifications
- Recent college graduates desired or 0-12 months’ years as a lead generation representative, preferably within the Hi-Tech SaaS industry
- Bachelor’s degree or equivalent preferred
- Excellent communication skills with a pleasant and confident phone voice
- Attention to detail for capturing all prospect interaction notes into Salesforce
- Strong organizational skills with the ability to multi-task and set priorities
- Ability to work in a high energy, teaming environment
- Experienced in the MS Office suite (Excel/Word/PPT)
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