Health Dimensions Group is looking to hire a sales and marketing director for one of our managed communities, Maumelle Senior Living!

Mission, Vision, and Values

Our mission is to make people’s lives better by providing great care and consulting. We believe that our residents and clients deserve our very best. We recognize that satisfaction with care and consulting services does not mean the same thing to everyone; therefore, it is imperative that we listen closely to our customers.

Our vision is to meet and exceed customers’ expectations. This does not happen by chance, but rather through the dedicated efforts of individuals, who day in and day out make great care and consulting their number one priority.

Our core values of hospitality, stewardship, integrity, respect, and humor, widely recognized and embraced, continue to be the driving force behind our actions as we carry out our mission and work toward our vision. It’s not only what we do but how we do it that makes us a national leader and trusted advisor to those we serve.

This position is responsible for the sales & marketing strategy and execution. This includes managing, planning, and organizing the resources, team, resident's admission process within the rules, standards, and laws of the Federal, State and County governments, as well as within the guidelines of the community. This position exercises discretion and independent judgment when interacting with referral resources, prospective customers and their families and making a decision related to new move-ins. This position regularly applies sales & marketing principles when interacting with healthcare professionals including, but not limited to members of hospitals, home health agencies, case managers, surrounding nursing homes and physicians in private practice for purposes of generating referrals.

KEY POSITION SPECIFIC ROLES & RESPONSIBILTIES

• Leads and insures performs all functions and work related to the move-in of residents to the community, including Sales & Marketing paperwork, referral source development in adherence to all HDG systems.
• Responsible for building, tracking, and reporting on volume of referrals, Sales & Marketing and occupancy as it relates to meeting or exceeding budgeted occupancy and premium mix goals.
• Responsible for managing the marketing activities for an assigned coverage area on a daily basis to include meeting with medical, insurance, legal and financial professionals, senior organizations, special interest groups, hospital staff, other community contacts, and potential residents and their families.
• Develops and execute marketing action plans as required. Works to identify changes in the market and niche programming opportunities.
• Provides both internal and external educational in-services and other educational opportunities to the community, community, and providers in assigned area.
• Trains and coordinate appropriate in-house staff to serve as back-up for tours and the move-in process including the completion of all required paperwork to facilitate an admission in the absence of Director of Sales and Marketing.
• Maintains a working knowledge of managed care referral process.
• Develops and maintain a database of contacts/community resources along with knowledge of industry trends and legislative/regulatory issues.
• Monitors and evaluate customer satisfaction, share results with management team to develop action plans as needed. Utilize discharge satisfaction survey to send to discharged residents.
• Assists in the development and ordering of community materials such as brochures, press releases, and any advertising etc.
• If applicable, collaborates with Admissions/Marketing Coordinator to manage intake of member and families. Communicates appropriately with providers, attending physicians, other appropriate staff members, and other agencies as needed to ensure excellent provider relations.
• Demonstrates familiarity with policies of the community and state and federal regulations pertaining to long-term care services.
• Participates on committee and special projects and other related duties as assigned.
• Maintains confidentiality of sensitive information.
• Performs all other duties as assigned.

HDG Benefits include:

• 401(k) Retirement Savings
• Paid Time Off and Volunteer Time Off (VTO)
• Medical Coverage
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Dental Coverage
• Vision Coverage
• Life Insurance Plans
• Flexible Work Schedules
• Opportunities to Work Remotely
• Maternity and Paternity Leave
• Professional Development
• Tuition Reimbursement
• Dream It, Do It Program
• Paid Disability Leave
• Long-Term Disability (LTD)
• Pet Insurance
• Pet Adoption Assistance
• Many More Supplemental Benefits

HDG Vaccine Mandate Policy Communications - Corporate Headquarters, SNF, IL/AL Managed Communities
As a provider of quality senior housing and services, we are proud to align with healthcare’s best practices and our peers serving individuals throughout skilled nursing communities and IL/AL communities. By requiring* our team members be vaccinated against COVID-19, we are not only helping to end today’s pandemic, but we’re protecting those most vulnerable to devastating outcomes of this virus— older adults, the immunocompromised, and unvaccinated children.

• Declinations are reviewed and considered for those exempt due to religious beliefs, medical reasons, or relevant state laws and regulations. Please contact human resources for more information.

Experience

• Sales and Marketing in Senior Living

• 3 year(s): Senior Living setting working within a Sales & Marketing role preferred

Education

• Associates or better in Sales or related field

• Bachelors or better in Business Administration or related field