Parts, Retail and Counter Sales

Classification

Exempt

Job Summary

The role of the Parts, Retail and Counter Sales is to supervise and coordinate the daily activities of the inside parts sales area and to assist customers and mechanics in securing parts.

Essential Functions

• Developing and maintaining the sales/service relationship with customers through our service departments
• Coordinate customer/service technicians work schedules
• Opening, reviewing and closing work orders
• Monitoring work in progress and working closely with the parts, sales, and warranty departments
• Effectively communicating work performed and necessary changes to the customer and service representative
• Convey information between sales, service, and customers efficiently

Qualifications

• Bachelor's degree from an accredited university is preferred
• 2+ years relevant work experience preferred
• Strong mechanical background and/or aptitude and interest
• Must be able to communicate effectively with customers and co-workers and enjoy afast paced, multi-tasking environment
• Ability to work extended work schedules, on call status, and some weekend rotations based on customer demand

Typical Physical Activity

While performing the duties of this job, the employee must have the ability to occasionally lift 75 pounds from floor to chest; reach and use the arms with a full range of motion; endure prolonged standing, stooping, kneeling, crouching, and squatting while performing mechanical operations; exert push and pull forces with the arms in order to use various wrenches and tools; endure prolonged forward and overhead arm positions while performing mechanical operations; use hands to grasp hand tools and parts and climb onto and operate equipment.

Typical Environmental Conditions

Employee regularly works indoors around moving mechanical parts. May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity. Noise level may be loud at times. Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment.Requires wearing common protective or safety equipment.Required to perform work in cramped spaces and/or high places.

The Parts, Retail and Counter Sales must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.

Doggett is an Equal Employment Opportunity Employer