Join the people helping people.
For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.
If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”
This application is the first step in seizing your moment.
This position provides financial services product expertise (e.g., Debit, Prepaid, Credit, ATM, Contact Center Services & Solutions, eCommerce, Mobile, Integration, EMV/contactless, etc.) and will serve as the liaison between the Solutions Consulting team and all applicable areas of the company. The main focus of this role is to support our client-facing teams in the field by presenting PSCU solutions to a Financial Institution audience. This position will collaborate with the Card Solutions team members, leadership, and support teams such as Sales, Account Management, Product, Implementations, ITS, Marketing, and Analytics. This position works with these teams to build PSCU’s market position by marshaling and coordinating both expertise and offerings to present outstanding solutions for PSCU-Owners and prospects.
Essential Functions & Responsibilities
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Act as a subject matter expert for PSCU’s comprehensive solution offerings and employ them to solve problems of FIs.
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Act as a liaison between Product, Account Management and Sales to develop, deepen, and advance PSCU’s account and business relationships.
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Collaborate with PSCU support teams (e.g., ITS, Product, Implementations, Marketing, and Analytics) to support FI Experience business units in general, and Account Management and Sales teams in particular, to answer questions, prepare and deliver onsite presentations, and provide other marketing/sales support as needed to drive and close business and improve relationships.
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Serve as a resource for PSCU Sales and Account Management to address inquiries and educational opportunities pertaining to PSCU solutions.
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Proactively pursue and stay up-to-date on competitive and product intelligence information, including major competitors, industry updates, product launches, and trends.
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Demonstrate sales savvy through active listening, intelligent questioning, and using internal and industry relationships to help Sales and Account Management position solutions to PSCU FIs.
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Demonstrate Sales savvy through the capacity to read the room, match the needs of the audience to the delivered content, and pivot conversations based on the needs of the FI.
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Build and lead a solution sales pipeline by collaborating with Account Management and reaching out directly to potential prospects (solution sales)
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Establish and maintain effective communication with prospective FIs through appropriate contact channels; identify challenges throughout the sales/lifecycle process that need to be overcome in order to successfully implement a commitment.
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Achieve the year-end revenue target established at the beginning of the fiscal year as advised.
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Act as a problem-solving partner for PSCU internal partners.
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Perform other duties as assigned.
Position Specifications
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Bachelor's degree in related field or equivalent combination of education and experience preferred.
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Seven (7) years experience in banking or credit union card processing with product line of business expertise required.
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Product training and demonstration experience required.
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Sales automation software experience preferred.
Knowledge, Skills, & Abilities
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Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust and Diversity, Equity, & Inclusion
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Demonstrate ability to operate independently while keeping connected with many internal departments
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Act as the voice of product and provide sales support and positioning mentorship
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Possess strong interpersonal skills, build relationships and support the growth of the individual, the team, and the organization
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Lead with demos, be engaging and compelling and understand the FIs reaction to all interactions
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Demonstrate solutions minded and persuasive approaches and optimally leverage PSCU relationships to determine solutions
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Offer a broad depth of payments background and the ability to connect the individual FI needs to the bigger picture needs
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Demonstrates ability to present effectively virtually and in person
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Accept change and be flexible, responding to needed changes in the appropriate moment.
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Demonstrate ability to appeal to multiple layers of the organization
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Ability to identify the AE/sales/FI need and align PSCU’s value to that need
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Ability to support all of PSCU’s lines of business
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Ability to negotiate with and influence others
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Proficiency in relevant computer software applications
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Ability to travel as needed, 41% - 50%
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Ability to maintain the confidentiality of materials handled
Pay Equity
PSCU is committed to pay equity and a competitive benefits package. The typical annual hiring range for this position based on relevant experience and internal equity is:
$74,600.00
to
$109,400.00
- Note: The amount shown is based on full time annual salary and would be prorated based on role.
In addition this position is eligible for an incentive plan, based on performance.
Benefits
At PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.
Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.
PSCU offers:
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Beautiful, state-of-the-art campuses
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Endless opportunities for advancement
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Competitive wages
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Generous paid time off and paid holidays
Our benefits package includes:
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Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services
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Dental and Vision
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Basic and Optional Life Insurance
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Company Paid Disability Insurance
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401k (with employer match)
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Health Savings Accounts (HSA) with company provided contributions
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Flexible Spending Accounts (FSA)
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Supplemental Insurance
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Legal Plan
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Pet Insurance
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Adoption Assistance Plan
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Mental Health and Well-being: Employee Assistance Program (EAP)
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Mental health and Well-being: Virtual mental health support and resources
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Tuition Reimbursement
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Wellness program
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Back-up child care program
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Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
If this position requires you, now or in the future, to perform your function or report onsite at a PSCU location or travel on behalf of PSCU, entry procedure and Covid protocols are in place that will require your adherence as a condition of employment. PSCU manages these procedures and protocols requiring your use of third party digital applications, in compliance with federal, state, and local laws.
Please Note: For roles with certain levels of travel and/or company car usage, PSCU will require a completed Motor Vehicle Record Check, valid driver's license, and proof of insurance at time of hire and annually.
All applications are reviewed by an AIRS Certified Diversity and Inclusion Recruiter.
As a matter of operational management limitations and business administrative process parameters, remote position assignments at PSCU are geographically restricted to where PSCU currently operates. As a result, we are unable to proceed with applications from those state residents. Applicants are encouraged to apply for other available opportunities for which they qualify.
PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status , or membership in any other group protected by federal, state or local law.
PSCU is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following
"EEO is the Law" Poster
and the
"EEO is the Law" Poster Supplement
. PSCU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
For positions based out of our Phoenix, Arizona location, PSCU
is an E-Verify Employer. Please click here for the E-Verify Poster in
English
or
Spanish
. For information regarding your Right To Work, please click here for
English
or
Spanish
.
As an ongoing commitment to reasonably accommodate individuals with disabilities, PSCU has established alternative methods to complete the application process. Disabled applicants needing assistance are
encouraged to submit resumes via our careers page submission button If
further assistance is required.
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