Location: Open to candidates Nationwide & Remote

Salesforce Consultant

RSM is the leading provider of audit, tax and consulting services to the middle market, which is the engine of global commerce and economic growth. With over 11,000 employees across the U.S. and Canada and a global presence in 120 countries, our purpose is to deliver the power of being understood to our clients, colleagues and communities. As first-choice advisors, we are focused on developing leading professionals and innovative services to meet our clients’ evolving needs in today’s ever-changing business environment.

Through a supportive, caring culture, our people are empowered to be their authentic selves, make an impact, own their futures and achieve their personal and professional aspirations. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients.

As a member of RSM’s consulting team, you’ll work directly with key decision makers and company owners to gain a better understanding of the challenges they face. This experience also allows you to see firsthand the positive impact your efforts can have on the client’s success.

The Salesforce Consultant will be part of a team responsible for delivering cloud technology solutions to our clients. Your role will be multifaceted and will include requirements gathering, configuration, testing, training and post deployment support. In the role, you will work alongside other Salesforce Consultants, Solution and Technical Architects, and Developers to design, develop and deliver solutions to our clients all while learning and expanding your skills.

Key Responsibilities

• Consult with key client stakeholders and end users to gather and confirm business requirements.
• Author user stories and define to-be process flows to support the solution design process.
• Actively work with project team to ensure completion of configuration tasks and deadlines.
• Work with team members to test and verify custom solutions to ensure they meet the business requirements.
• Participate in key meetings with project stakeholders including workshops, requirement gathering sessions, solution sprint demos, user acceptance testing, and end user training.
• Contribute to building the knowledgebase and resources of the team.
• Manage, coordinate, and delegate work to offshore resources.

Qualifications

• 1-3 years of hands-on experience configuring solutions using the Salesforce platform to implement business solutions for clients.
• Expertise in automations, process builder, and flow.
• Excellent communication (verbal and written) and interpersonal skills.
• Active listener with the ability to think strategically and contribute to solving business problems.
• Strong time management skills with the ability to prioritize tasks, use initiative and be self-directed to meet deadlines

Required Salesforce certifications:

Preferred

• Preferred Salesforce certifications: Administrator, Platform App Builder, Sales Cloud Consultant and/or Service Cloud Consultant, Community Cloud, CPQ Specialist, Platform Developer I
• Ability to quickly learn about new clients, their industry and business challenges.
• Experience with telecommuting.
• Familiarity with agile software delivery methodologies.
• Travel <20%

In accordance with applicable law and RSM policy, prospective hires will be required to demonstrate that they have been fully vaccinated for COVID-19. If not vaccinated for COVID-19 they must qualify for
an accommodation to this vaccination requirement or participate in testing.

If you are located in New York, pursuant to current applicable law, you will be required to be vaccinated to enter the New York office and testing is not an option to enter the New York office.

You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.