Scheduler Job at Right at Home Sonoma, CA
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve, with a role that allows you to leverage the personal connections you have in the community? Are you energized by achieving recruitment goals, engaging extraordinary talent, and introducing new people to awesome company cultures? If so, Right at Home has the opportunity for you!
We are a locally owned home care business. We are looking for great talent who can work in a fast-paced environment and who have exceptional skills in communication, organization, candidate sourcing, community recruitment, conducting orientations, and managing an employee census.
We offer paid healthcare, training and development opportunities, with a competitive salary.
The
Recruiter / Scheduler actively sources talent into the organization, then creates extraordinary experiences to onboard, train and retain that talent, and is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and employees
Job Summary
Assist in recruiting functions which includes: Sourcing candidates; Maintain job postings; Scheduling; Coordinating and conducting interviews both on the phone and in person; Helping potential candidates through the state on-boarding process; Background checks for all potential clients. Ensures that all caregiver applications are received in an accurate, detailed manner and helps prepare and maintain caregiver records.
Helps the front desk in ensuring that all incoming calls are received in an accurate, detailed manner and are properly handled. Performs various activities for scheduling caregivers to clients, and monitoring of the scheduling software (ClearCare) and other responsibilities as needed for office coordination.
Essential Functions
- Assists with recruiting, associate hiring, orientations, in services, etc.
- Assist in maintaining caregiver files in accordance with State regulations
- Maintains documentation of associate work record in Clear Care and ensures current and complete personnel records for all home care associates.
- Answers telephone, takes inquiries takes messages using good telephone technique.
- Receives referrals and inquiries regarding the products of the company.
- Schedules and coordinates the day to day activities of caregivers.
- Communicates continually with associates and clients to evaluate service.
- Responds promptly and courteously to all client calls.
- Assists with sales, marketing, and public relations efforts.
- Able to work in a team environment
Additional (non-essential) Functions
- Other general office and clerical functions.
- Other duties assigned by the Operations Manager.
Education, Experience, Knowledge, Skills, Abilities and Availability
- High School graduate or equivalent with two years of business, customer service or healthcare experience required
- Excellent office and computer skills and organizational abilities.
- Excellent interpersonal relations abilities and telephone skills.
- Able to work independently, demonstrating sound judgment.
- Read, write, speak, and understand English.
- Be available as required for on-call duty outside of normal office hours for a minimum of one weekend a month and one weeknight each week.
- Experience in scheduling activities, preferably in healthcare.
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