Envision Healthcare is a leading national medical group focused on delivering high quality care to patients when and where they need it most. More than 30,000 clinicians and clinical support teammates call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.

Through Envision Physician Services and AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Envision’s core values drive continual advancement and ingenuity across the enterprise:

• Be Curious-embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback
• Instill Trust-have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other
• Pursue Extraordinary-challenge the status quo, champion change, innovate and constantly aim higher
• Care Deeply-serve patients, partners, communities, and each other with empathy, compassion, and respect
• Embrace Teamwork-work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health
• Inspire Joy-seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging

Benefits

We offer you an outstanding total compensation package, and a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits package includes medical, dental and vision, life & disability, 401k, HSA, Flexible Spending, and an Employee Assistance Program.

Summary

• Understand and analyze contract requirements to identify available clinical resources for a site. Work with Site Management directly or indirectly to compose standard number of clinician schedules based on assigned contracts and needs in a way that meets schedule requirement while minimizing excess compensation. Keep Scheduling Leadership, Operations and Site Management apprised of schedule status on a regular basis, engaging their support as needed.
• Educate clinicians on scheduling protocols and guidelines. Develop strong relationships with clinicians communicating via the phone, text and email to understand their needs and gain commitments to fill needed shifts. Leverage relationships to persuade and influence clinicians to take on additional shifts. Network with clinicians to obtain clinician referrals to assist in filling shifts.
• Within the scope of the Scheduler's established authority limits, analyze situations and independently negotiate with clinicians to obtain commitments to fill shifts on an emergency basis while minimizing Increased Compensation. Escalate excess clinician compensation requests to appropriate management for approval.
• Establish strong relationships with internal and external team-members. Work closely with credentialing, enrollment, recruiting, payroll and client administration to communicate schedules, following up on a new provider to ensure completion of the process before scheduling for the first shift, or communicate schedule status or problems.
• Problem solve with scheduling team members to brainstorm issues, establish best practices, new approaches and provide support in filling shifts.
• Demonstrate a sense of urgency, flexibility and a positive approach to problem solving within our fast-paced environment.
• Enter schedules into company database and distribute as necessary within established deadlines; reconcile and track work hours and increased compensation for all clinicians and submit information to payroll for processing; provide reports to management as requested on a timely basis.
• Work On-call on a rotational basis to cover evening, weekend, or holiday emergencies. Communicate problems to Scheduling Leadership, Operations and Site management as necesary.
• Adhere to Information Security Policies and ensure that Envision is as secure as possible.
• Perform other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

• Proven ability to cultivate relationships, delivering high level customer service in a complex and high paced environment
• Excellent organizational skills with the ability to prioritize and multi-task.
• Strong customer service experience working with patients and clinicians.
• Able to work an 8 hour schedule between the hours of 6am and 6pm.
• Ability to show independent thinking, analysis and problem solving skills
• Demonstrated proficiency with scheduling and managing large complex workloads
• Proven success in all of the following:
  • Strong communication and negotiation skills
  • Developing strong relationships via the phone, text and electronic methods
  • Detail oriented and able to multi-task
  • Team player, able to collaborate with and support others
  • Meeting stringent deadlines in a fast-paced team environment, handling conflict with poise and working well under pressure

• Bachelor's degree preferred; or High School Diploma or GED (General Education Degree).
• 1-4+ years' experience in scheduling, ideally within a high volume environment.
• Fast and accurate data entry skills.
• Working knowledge of Microsoft Office Suite
• EMR experience highly preferred; such as Cerner or Epic.
• Recruiting experience is a plus

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.

Envision Healthcare uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Envision Healthcare is an Equal Opportunity Employer.