Scheduling Coordinator Job at NorthShore University HealthSystem
Scheduling Coordinator- EV
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(
87031
)
Position Highlights:
- Position: Scheduling Coordinator, Kellogg Cancer Center
- Location: Evanston Hospital
- Full Time/Part Time: Full Time
- Hours: Monday-Friday
What you will need:
- Education: High school diploma or equivalent required; some college preferred
- Certification: N/A
- Experience: One year minimum experience required; 2-3 years strongly preferred in patient support associate role or similar administrative/customer service position
- Skills: Must be able to use Outlook and utilize multiple computer applications and operating systems concurrently. Working knowledge of Microsoft Office programs preferred. Epic knowledge and experience preferred.
What you will do:
- Provide service based on physician, psychological, educational, and related criteria appropriate to the age and type of patients/customers served.
- Utilize Epic to schedule all new, established, and post-procedure patients in accordance with patient and physician preferences, physician availability, and practice protocols.
- Contact insurance company to check benefits and eligibility and obtain prior authorization before procedure can be performed
- Answer all incoming telephone calls from patients, physicians, and other departments and handle each as appropriate in accordance with NorthShore telephone customer service standards and practice protocols including documenting in Epic telephone encounters.
- Notify team of physician clinic changes, schedule changes, vacation days, and other schedule updates as necessary.
NorthShore – Edward-Elmhurst Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit NorthShore.org, SwedishCovenant.org, NCH.org and EEHealth.org.
When you work for NorthShore – Edward-Elmhurst Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (www.northshore.org) to better understand how NorthShore – Edward-Elmhurst Health delivers on its mission to “help everyone in our communities be their best”.
NorthShore – Edward-Elmhurst Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Job Posting
: May 16, 2023, 3:25:13 PM
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