Description

Are you looking to establish a fulfilling, hands-on healthcare career while elevating patients' experience? As a Scheduling Coordinator with UPMC Hillman Cancer Center, you'll make a meaningful difference on our team by working with our Life Changers to provide high-quality patient care. Build relationships with patients as you help them find comfort in a safe environment. With a premier benefits package and endless opportunities for growth, browse our roles today to see how you can make a difference with UPMC.

UPMC Hillman Cancer Center is internationally recognized for its leadership in the prevention, detection, diagnosis, and treatment of cancer and is the region's only comprehensive cancer center designated by the National Cancer Institute.

As the preeminent institution in western Pennsylvania for the delivery of cancer care, the performance of basic, translational, and clinical research, and the education of the next generation of cancer researchers and physicians, UPMC Hillman Cancer Center is exceptionally well-positioned to contribute to the global effort to reduce the burden of cancer.

UPMC Hillman Cancer Center is currently hiring a Full-Time Scheduling Coordinator to support our Medical Oncology office located in New Castle, PA. This will be a Monday-Friday, daylight position. Perks of this position include no weekends or holidays & free parking onsite!

The Scheduling Coordinator will schedule patient appointments and communicate with patients prior to and following receipt of outpatient services. They will maintain patient demographics and interact with patients and others (on the telephone and in person) in a courteous and respectful manner. This position will give you the opportunity to work closely with clinical staff to coordinate patient care.

Are you a team player looking for a rewarding career in a fast-paced environment? Apply today!

Responsibilities:

• Provide support to the front office with answering phones, chart prep, scheduling, etc.
• Act as liaison between clinical staff & FC for all treatment/injection changes with treatment.
• Form Completion: Complete disability, FMLA, etc. forms for patients.
• Chart preparation: All processes associated with current prep for tx/injections. Verify authorizations for all treatments/injections are secured. Verify order is signed, dated, etc. Complete the clinical chart prep form.
• Scheduling/Coordinates: All chemotherapy, injection, lab (assoc w/tx), port flush, etc. appointments.Schedule/secure all MD orders currently processed at discharge for patients scheduled for MD visits on the days of tx/injections.Scans, coordinated care appointments/referrals, secure testing auths, etc.
• Coordinate/organize all orders for supplies, nourishments, etc.
• Contact all patients regarding missed appointments: Contact all patients that were `No Shows' (follow the complete process). Confirm all canceled appts are rescheduled in Epic. Verify against the hospital list.
• Receive all patient phone calls regarding appointments: Schedule, reschedule, etc.
• Act as the liaison between RN & MD during patient hours: Secure signatures, ask questions, etc.
• Assist nursing staff with all processes related to oral drugs, pump patients, etc.
• Act as the liaison between Patient & RN or patient & MD during patient hours while in treatment.

Qualifications

• B.A. degree and 1 year of experience in a related function;
  • or 2 years of college, business school, or medical secretary training and 1-2 years of experience;
  • or High School Diploma and 3-5 years of medical office experience required.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran