We are Farmacy Isla Vista. We are currently looking for an experienced Security Guards for our new location in Isla Vista.

Across the entire family of Farmacy stores, we believe in the power of sustainably produced cannabis products for recreation, self-care, and social connection. Our holistic experience is inspired by the pursuit of a life well-lived, supporting happy lives and personal satisfaction through a natural and local approach. We make every customer feel comfortable and heard, from canna-curious novices to experienced cannabis users.

Security Guards are responsible for providing support, analysis, and recommendations to assist all Store Management and ensure safety and operational efficiency at Store and Delivery level. A Security Guard provides best in class customer engagement and follows all safety protocols to ensure the wellbeing of all employees and customers at our Glass House Group Retail Locations.

Security Guards also take responsibility for operational and safety activities in conjunction with Store Leadership and assists the Specialist Team by working with Store Management to perform daily operational and safety functions.

In adherence to all compliance regulations governing the purchasing and selling of Cannabis and Non-Cannabis product, the Receiver/Inventory Specialist will partner with the Inventory Manager in each location to oversee all facets of policy and procedures and operational administrative duties in relation to inventory and product

CORE RESPONSIBILITIES:

Sales & Profitability

Help drive store’s profitability by guiding team members in delivering a positive and friendly experience by engaging the customer through thoughtful conversation and exceptional service.

Assists in communication of store team coverage including breaks and lunches in accordance with business needs, traffic trends and Meal Break Policy.

Prioritizes and communicates department insights to direct supervisor.

Communication

Possesses excellent communication skills, effectively delegate projects, and consistently follows up with the team.

Exhibit consistent professional communication, follow through and problem-solving skills while maintaining a global view of store and security operations.

Actively participates in daily, department and store meetings.

Willingness to grow as an employee by going beyond assigned department tasks to take on additional responsibilities.

Store Environment

General spatial awareness and property surveillance is necessary to guarantee customers are safe and productive from the time they are arriving to the time they leave the premises.

Directing the flow of Customers and business traffic per Retail Store’s policies and SOPs.

Exhibit excellent floor presence (interior and exterior) by consistently supporting the Store team on customer standards, security protocols and time management.

Guides team to uphold company customer service standards.

Deescalating any potentially confrontational situations that may arise.

Operations

Assist the team in performing all store level operational procedures accurately and in a timely fashion, in accordance with all company policies and procedures.

Remain up to date on guard card certifications and provides adequate notice to direct supervisors when expiration is approaching.

Support store goals by training in Loss Prevention awareness and overseeing adherence to Loss Prevention practices.

“Checking in” customers and visitors by scanning valid government issued identification to ensure they are over the age of 21 years. Creating customer, TREEZ based profiles.

Limited assistance intaking incoming delivery orders.

Limited assistance processing/labelling products when directed.

Assisting with end of day maintenance.

Ensure compliance with all BCC, State and City regulations.

Ensure compliance with company emergency and safety procedures to protect employees and customers from accidents and incidents.

Qualifications

Must be 21+ years old.

Qualified candidates should have a minimum of 2-years’ experience in a Retail environment.

Must pass a federal background check via ‘Live Scan’ in certain markets.

Valid Guard Card.

B.A. preferred, but experience is paramount.

Experience working in a highly regulated businesses is desirable.

Uses sound judgment when making decisions.

Assumes other duties assigned by supervisor.

Exhibits strong leadership skills amongst peers and have confidence communicating at the store level.

Uphold excellent customer service skills and a service orientated culture.

Achieve statistical results (sales, shrinkage).

Previous retail experience preferred.

Previous Cannabis experience preferred.

This job operates in a professional Cannabis store environment.

This role routinely uses standard office and store equipment such as computers, phones, printers, POS.

This position regular requires working evenings, nights, weekends, and holidays.

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are a requirement of the Employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Who We Are

The Farmacy is a family of adult-use recreational cannabis storefronts throughout California, offering curated products for any cannabis consumers aged 21+. Our focus on sustainable practices at every step ‘from farm to Farmacy’ ensures that all of our products are natural, ethically produced, and free from harmful chemicals.

We are industry advocates, partnering with local governments to support safer access and smart regulation. Overall, we are blazing a trail for this new industry and helping define what it will be for generations to come.

We strive to be a positive presence in every community in which we operate. We contribute to various local arts and education programs and provide jobs with generous pay and benefits that exceed state-mandated minimums.

We offer a competitive hourly wage, ongoing education, opportunities for advancement, and benefits for full-time employees (medical, dental, vision)

AAP/EEO Statement

Farmacy Isla Vista and Glass House Group provide equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Isla Vista, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail: 2 years (Required)

License/Certification:

• Guard Card (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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