Security Manager Job at iHerb
Job Summary:
The Security Manager is responsible for identifying and eliminating sources of theft through data analysis, comprehensive process knowledge, and investigative techniques. The Security will effectively provide security services and asset (lives, buildings, equipment, data, & intellectual property) protection through design of physical infrastructure and processes in the Distribution Center and Hub. This position will supervise the security staff on a daily basis. This position will partner with Safety to assist with daily, weekly or monthly tasks. The Security Manager is a key member of the Operational team as well as cross functional teams throughout the organization as necessary.
Job Expectations:
- Understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of Security and Loss Prevention within the company
- Operate surveillance system, review video, and partner with Human Resources, Safety and Operations on investigations.
- Write clear and concise reports.
- Supervise and coach a team of contract Security Officers and ensure that they are performing according to post orders.
- Manage team of security personnel on daily operations issues
- Walk the warehouse on a daily basis
- Will assist with Safety department weekly, monthly or quarterly tasks
- Manage complex data streams to identify meaningful, actionable trends
- Manage multiple priorities simultaneously - oriented on results
- Plan, schedule and track project timelines and milestones
- Investigate potential theft issues
- Proactively manage changes in project scope, identify potential crises and devise contingency plan
- Maintain a good working knowledge of Company Handbook and Safety Policies
- Maintain good understanding with Safety, HR and Operations Department
Knowledge, Skills and Abilities:
Required:
- Good Communication skills both oral and written
- Valid CA Security Guard Licenses /Valid CA Licenses CDL and Current Insurance
- Comprehend and Speak the English and Spanish Language
- Strong work ethic, and desire to achieve excellence
- Must be able to interface at all levels of the organization
- Passion for innovative Security and Loss Prevention solutions and process improvement
- Excellent organizational and interpersonal skills
- Must be able to work in an industrial environment that requires walking for long periods of time
- Experience with rapid and complex changing work environment
- Success in driving effective security and loss prevention programs
- Comfortable with high volume workload and not be afraid to "roll up your sleeves"
Equipment Requirements:
- Proficient computer skills
- Ability to work with electronic surveillance and access management system
- Knowledge of Avigilion Video Management system preferred
- Possess a working knowledge of access control systems including data entry and badge printing
Experience Requirements:
Generally requires a minimum of three (3) years of experience in security services, asset protection, audit, risk management, inventory control, quality assurance, or other related field. Security supervisory experience preferred.
Education Requirements:
Associate's Degree in Business Administration or Criminal Justice preferred or a combination of education and equivalent work experience.
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Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits, visit us at iHerbBenefits.com.
Anticipated Pay Scale:
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
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