SECURITY SHIFT SUPERVISOR Job at Rocky Gap (Flintstone, MD)
Responsible for the efficient operation of the Security Department on assigned shift, in accordance with the property’s established policies, procedures and controls.
- Acts as a representative of the property, interacting with guests and employees in a courteous, professional manner.
- Implements departmental and property procedures, then trains, schedules, supervises, and evaluates on Security Officers on assigned shift.
- Patrols the property on assigned shift, identifying potential security and/or safety hazards, and reporting same to the appropriate individual, to ensure the safety and protection of guests, employees and the entire facility.
- Acts as a backup to Security Officers on assigned shift, and assumes their duties when necessary..
- Maintains adequate staffing levels in the Security Department, by interviewing, selecting, training, scheduling, evaluating, promoting, and disciplining employees, as needed.
- Assists in the daily operations of the Security Department.
- Makes suggestions and recommendations, as appropriate, for improvements to policies, procedures, or the facility.
- Ensures a maximum level of guest service and satisfaction throughout the property is achieved and maintained.
- Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
- Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
SUPERVISORY RESPONSIBILITIES:
Directly supervises the Security Officers on assigned shift.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Bachelor’s degree or 2 to 4 years related experience, or an equivalent combination of education and experience. Supervisory experience preferred.
SPECIAL QUALIFICATIONS:
Minimum of two years experience in law enforcement or gaming security preferred. Excellent communication skills required. Computer proficiency in Microsoft Word and Excel.
Must be at least 21 years old.
This position requires a Gaming License.
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