Senior Cloud Operations Analyst Job at Zurich Insurance Company Ltd.
Zurich North America is currently hiring a Senior Cloud Operations Analyst professional to work for its team out of our North American Headquarters in Schaumburg, IL where the Analyst will be responsible for improving and maintaining the computing capabilities of the cloud processes. The Analyst will also be tasked with handling the portfolio of processes migrated and to be migrated to the cloud and should have extensive knowledge of the cloud computing environment. Analyzing the current platform and creating the proper plans for enhanced cloud processes and spend optimization will be paramount.
Additional responsibilities will include:
Reviewing cloud computes frequently
Defining plans that optimize spend
Track and manage Cloud actual costs vs contracted revenue
Understanding business requirements
Performing impact analysis and assess technical challenges/feasibility in achieving required business outcome
Management of the Cloud Business Operations reporting/dashboards, including data
integrityDrive Automation adoption across the Enterprise
Gathers metrics and works to ensure workload capacity and performance remains within acceptable parameters
Assist in categorizing help desk incident tickets and recommending additional updates or improvements
Basic Qualifications:
Bachelors Degree and 6 or more years of experience in the Insurance Operations area
ORHigh School Diploma or Equivalent and 8 or more years of experience in the Insurance Operations area OR
Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Insurance Operations area
Preferred Qualifications:
People management experience
Experience with Private / Public Cloud services and technologies
Experience with virtual/cloud infrastructure
Cloud solutions implementations experience
Knowledge of Software as Service (SaaS), Platform as Service (PaaS), Infrastructure as Service (IaaS)
Experience with Cloud technologies with focus in Hyper converged platforms, Scale I/O storage technology, VMware, VSphere, VxRack, VxBlock or Vblock technologies, Avamar and data domain data protection
Strong verbal and written communication skills
Strong consulting and influencing skills
Operational understanding of IP-based computer networking within LAN and WAN environments including implementations in a public cloud environment
Experience with Agile/Scrum development methodologies
Experience with Remedy and Service Now technology
Insurance industry experience or knowledge of the insurance industry
Relocation Assistance Available
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Linkedin Recruiter Tag: #LI-DR1 #LI-HYBRID
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