Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents – and counting!

A leadership role at Equinix means you will drive and collaborate on work that impacts the world. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Reporting to the VP Global GTM Operations, the leader is responsible for supporting the Revenue Operations team deliver the last mile of support across the central capabilities on a local level, as well as capturing the first mile of feedback and input directly from regional teams. The Regional Operations lead also collaborates with the regional functional leaders on key cadences, projects and initiatives, and leverages central Revenue Operations teams as much as possible to drive efficiency in both supported teams and their own.

Responsibilities

Support Leaders with strategy and implementation

• Manage the implementation of a centrally defined global/regional GTM multiyear strategy (e.g., segmentation and targeting, quotas, STAR, territory design, forecasting, account planning, support resource allocation, etc.) and helps their supported teams translate strategy into regional an country level decisions to achieve Equinix objectives

• Act as the regional strategist for the regional functional leader of the GTM group (e.g., regional Sales and GCCX leaders)

• Lead cross functional teams across strategy, planning, analytics, and enablement capabilities, delivering last mile of Revenue Operations capabilities to supported regional teams

• Manage escalations from regional functional leaders by directing to appropriate central RevOps team

Support key programs and initiative implementation

• Collaborate with regional functional leaders (e.g., regional Sales, GCCX leaders, Commercial Services, etc.) on key projects and initiatives which impact their organization (e.g., Customer Experience, Business Operations)

• Responsible for coordinating initiative implementation inside supported region

• Coordinate with central RevOps capabilities to ensure consistency in operations and efficiency in resources

• Support regional leaders to conduct regular reviews and key meeting cadences (e.g., QBRs, pipeline reviews) leveraging processes and tools defined by central RevOps teams

Providing local knowledge & insight to key stakeholders

• Delivering local insights and liaises with the Reporting and Analytics team to deliver necessary information to GTM motions functional leaders to guide management decision-making. Proactively seeks and drives opportunities and drives to improve new and existing GTM motions ops processes and resulting customer buying journey

• Bring insights to CRO leaders at the global level for strategy refinement and initiative prioritization. Actively deters shadow reporting and effort

Identify opportunities for process improvement

• Identify enhancements to RevOps services and peer functions (e.g., marketing, finance), and leads change plans to implement in coordination with central RevOps capabilities

• Identify best practices and enhancements to processes in supported teams, coordinates with central RevOps capabilities for execution and codification

Support Compensation Administration, and enablement feedback collection

• Enable delivery of compensation administration.

• Partner with central RevOps Enablement team to share regional training needs and requirements

• Oversee codification of sales plays to enable regional best practices are conveyed to central Enablement team for incorporation into training materials across relevant regions and motions

• Provide input into global training needs, coordinates closely with RevOps Enablement team

Thought leader and influencer within RevOps

• Engage with central RevOps teams to share regional learnings back to relevant RevOps teams for translation of learnings into tactical plans

• Mentor and motivate their Regional Ops team and provide leadership and direction to achieve team engagement

• Model the Equinix cultures and values

Qualifications

• Extensive experience / 15+ years of experience in sales strategy and/or sales operations or similar experience

• Extensive experience in Field Operations, managing Sales, Customer Success, or Commercial teams, or similar relevant experience

• Demonstrated ability to think strategically and translate high level strategy goals into tactical plans for supported teams

• Experience working in a fast paced, dynamic, entrepreneurial environment

• Experience influencing senior stakeholders across different functional groups

• Experience partnering with multiple stakeholders, building relationships across the organization

• Experience of change management and driving strategic change

• Bachelor degree or equivalent experience

• Proven ability to support and influence senior leaders, middle management and individual contributors

• Regional business management – able to understand regional dynamics and requirements of focus markets

• Proven ability to build efficiency focused, collaborative teams, develop people and prioritize activities that have the highest impact to supported field teams

• Ability to deliver results in a large, matrix environment comprising a broad range of internal stakeholders

• Ability to collaborate with and influence stakeholders across the organizational ladder to drive behavioral change and implementation of initiatives

• Excellent communication, analytical and problem-solving skills

• Demonstrates our critical competences of transformation leadership

The targeted pay range for this position in the following location is / locations are:

• San Francisco, CA / Bay Area: $201,000 to $341,000

• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $197,000 to $335,000

• Colorado, Nevada, Rhode Island: $182,000 to $310,000

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range displayed reflects On-Target Earnings or OTE, which is base pay plus commissions, and does not include equity or benefits. Equity may be offered depending on the position.

More details about our company benefits can be found at the following link:
https://equinixbenefits.us.newsweaver.com/icfiles/201/1002910/1057118/1171391/921bc962bf0e0352cb2d6c93/equinix%202023%20oe%20ebook_rev122022%20-%20final.pdf

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to Staffing@equinix.com. Please provide your contact information and let us know how we can assist you.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.