DEFINITION

Please note: This recruitment closes at 5 PM PST on the closing date.

This position is responsible for a variety of duties, including;

• Providing customer service in person and on the phone.
• Taking meeting minutes and creating agendas.
• Reviewing time studies and giving feedback then sending to fiscal.
• Entering referrals and documents into the EMR.
• Ordering Supplies for on-site clinic/office under direction of Senior PHN.
• Checking clients in for appts for various programs/clinics.
• Coordinating office needs with facilities.
• Maintaining electronic file folders pertinent to Willow Creek office.
• Sending zoom invitations for zoom meetings.
• Reviewing and giving feedback on time studies.
• Providing office support for the Senior PHN, the Community Health Outreach Worker and Behavioral Health.
• This position requires good organizational skills and the ability to multitask.

This position is located in Willow Creek, California.
A typical work schedule for this position is M-F 8-5

EXAMPLES OF DUTIES

• Provides lead direction, training and work review to a small medical office support staff; organizes and assigns work, sets priorities and follows up to ensure coordination and completion of assigned work.
• Provides input into selection decisions, performance evaluations and disciplinary matters.
• Performs difficult, complex, technical or specialized medical office support work, which may require the exercise of independent judgment, the application of technical skills, and a knowledge of detailed or specialized activities related to the medical area to which assigned.
• Researches and assembles information from a variety of sources for the completion of forms or the preparation of reports; makes arithmetic or statistical calculations.
• Provides information to the public or to County staff that requires the use of judgment and the interpretation of policies, rules or procedures.
• Organizes and maintains various departmental files.
• Types correspondence, reports, forms, and specialized documents from drafts, notes, dictated tapes, or brief instructions, using a typewriter, word processor or computer terminal.
• Proofreads and checks typed and other materials for accuracy, completeness, and compliance with departmental policies and regulations.
• Enters and retrieves data and prepares reports using an on-line or personal computer system; reviews such reports for accuracy and makes corrections as required.
• Attends to a variety of office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference materials up to date.
• May act as receptionist and receive and screen visitors and telephone calls and direct the caller to the proper person or personally handle the call.
• Processes forms and records such as work orders, purchase requisitions and others related to the organizational unit; operates standard office equipment.
• Provides necessary back-up for assigned medical office support staff.

QUALIFICATIONS

• Basic supervisory principles and practices.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Policies and procedures related to the medical treatment or screening area to which assigned.
• Medical terminology as related to office support work.
• Basic business data processing principles and the use of word processing or personal computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and practices.

• Planning, assigning, directing and reviewing the work of others.
• Training others in work procedures.
• Analyzing and resolving varied medical office administrative problems.
• Organizing, prioritizing and coordinating work activities.
• Reading and interpreting rules, policies and procedures.
• Organizing, researching and maintaining patient and general office files.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.
• Composing routine correspondence from brief instructions.
• Using initiative and sound independent judgment within established guidelines.
• Operating standard office equipment, including a word processor and/or personal or on-line computer.

• Specified positions may require possession of a valid California driver's license.

• A typical way to obtain the knowledge and skills outlined above is:
• One year of medical office support experience at a level equivalent to the County's class of Medical Office Assistant II.

WORKING CONDITIONS & ADDITIONAL INFORMATION

All the Benefits
Frequently Asked Questions

• 
  How long does it take to fill out the application?

You should allow 30 – 45 minutes to fill out your application.

• Can I change my application after submitting it?

You may only submit one application per day. You may submit an edited application after waiting at least one day from your initial submission.

• How long until I hear back from you?

You can expect to hear back from Humboldt County Human Resources about 3-4 weeks after the closing date listed on the job posting.

• Will I be informed if I am not selected for an interview?

Yes, you will be informed if you are not selected for an interview.

County of Humboldt’s Commitment to DEI
Research indicates that individuals in protected classes can be less likely to submit a job application. The County of Humboldt is dedicated to building a diverse, inclusive and authentic workplace where our employees are free to bring their full selves to work each day in an environment that allows them to reach their full potential. The Board of Supervisors has made organizational commitments to Diversity, Equity, and Inclusion (DEI) and the County is working to ensure that these commitments are reflected in all we do. The County recognizes that certain populations (BIPOC, Disabled Persons, Veterans, and LGBTQIA+ community members,) face systemic and structural challenges which may inhibit their ability to satisfy every requirement of the position. In recognition of these structural and systemic factors, the Human Resources Department understands that experience can be gained in many ways – oftentimes, outside of formal institutions – and strives to take a holistic approach to in assessing an applicant’s qualifications for a position. So, if you’re excited about this role but your past work experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply.

How to Apply
A complete, original application must be filed for each position you are interested in applying for. Applications may only be submitted online through the County’s automated application system at http://www.humboldtgov.org/hr no later than the final filing date listed on the job flyer. All applications are screened by subject matter experts. The most qualified candidates may then be invited for further testing.
It is important that your application, not just your resume, show all the relevant experience and education you possess.
Please read the job requirements section of the announcement. Be sure you meet these requirements since they will be carefully evaluated during the selection process. Your performance in this examination will be compared with the performance of others who take the test. All candidates who pass will be ranked according to their scores. The examination results will be emailed to you as quickly as possible. Scores will be provided in writing only.
Yay! You’ve made it down to the fine print…. that means you are interested in this job, and THAT makes us happy! The lawyers tell us we need to include this stuff…. but we’ll help you get through it.
This is about the retirement benefits we offer. You’ve probably heard that we have a great retirement plan. Basically, you fall into a Tier based on the date you first start working for the County or any other governmental employer that uses CalPERS for retirement. If this is your first job in government, then you’ll be in Tier III. 2.0 means that for every year you work for the County, you will receive 2% of your final annual pay rate for every year that you work for us if you work the required minimum number of years (that’s called vesting) and retire after the age following the @. So, if you work 20 years and retire at 64 years of age, you will receive 20 x 2% or 40% of your final annual pay rate every year in retirement.

CalPERS Retirement Program
The County participates in the CalPERS retirement system, with both the County and the employee making contributions toward the employee’s retirement.

• Tier I: Prior to 7/5/2012: 2.7 @ 55
• Tier II: Post 7/6/2012: 2.0 @ 55
• Tier III: Post 1/1/2013: 2.0 @ 62

This next section says that the County runs its hiring on a set of rules to ensure that it is fair. Hiring and promotion are based on performance and having the best qualifications for the job. “Examination” doesn’t always mean taking a test…..sometimes it just means how we compare your application to others who have applied and an “oral examination” can just mean an interview for lower level positions.

Selection Procedure
The County’s Human Resources system operates by a set of rules and procedures which ensure that employees are hired and promoted on the basis of merit and fitness for the job. Jobs are filled through competitive examinations. A complete online application is required for this position. All application materials will be reviewed by a panel of subject matter experts. Those candidates considered to be the most qualified, based on the application materials submitted, will be invited to a written and/or oral examination, or an evaluation of education and experience.

Policy of Nondiscrimination
The County of Humboldt does not discriminate on the basis of mental or physical disability in the admission or access to, treatment or employment in, its programs or activities. Human Resources is located in the Humboldt County Courthouse, which has an accessible entrance to the Courthouse is the 4th Street entrance. Accessible parking is available adjacent to the 4th Street entrance and on the 4th Street side of the K Street lot. Special testing arrangements may be made to accommodate disabilities or religious convictions. Contact Human Resources at (707) 476-2349 well in advance of the examination for assistance.
The County is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religion or religious creed, color, age, sex, sexual orientation, national origin, ancestry, marital status, medical condition, mental or physical disability, military service, or any other classification protected by federal, state, or local laws or ordinances. Reasonable accommodation may be made in the testing procedure as well as the work site. If you need accommodation for an exam due to a disability, please contact the Human Resources office as soon as possible.
MEDICAL EXAMINATION: A pre-employment medical examination provided by the County may be required upon offer of employment.
OTHER EXAMINATIONS: Some positions also require psychological evaluation and/or extensive background investigation.
LICENSES: Some classifications require possession of valid professional and/or technical licenses. Some classifications may require the possession of a valid California driver’s license.
PROBATIONARY PERIOD: Persons appointed to regular County positions serve a probationary period. This is normally six months, but may be up to one year. All designated safety employees serve a one year probationary period.
EMPLOYMENT ELIGIBILITY: It is the County’s intention to hire only those workers who are authorized to work in the United States, pursuant to the Immigration Act of 1990. If you are offered employment you will be required to verify your eligibility to work in the United States. For law enforcement positions you will be required to verify your U.S. citizenship or legalized status.
All County of Humboldt employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESS OR IMPLIED CONTRACT. THE COUNTY OF HUMBOLDT RESERVES THE RIGHT TO MAKE NECESSARY MODIFICATIONS TO THE EXAMINATION PLAN IN ACCORDANCE WITH THE HUMBOLDT COUNTY MERIT SYSTEM RULES.